Comparison Summary
This comparison report of Qualtrics vs. SurveyMethods is based on a specific set of business needs and context. The comparison uses 10639 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Qualtrics and SurveyMethods
Qualtrics, SurveyMethods, SurveyMonkey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Qualtrics covers Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.
SurveyMethods focuses on Customer Feedback Management with Newsletter, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Engagement Management, etc.
"Qualtrics allows us to continually reinforce the link between employee and customer experience. When our employees are engaged, our customers are advocating our brand. That, for us, is the way forward. " - Jason Bradshaw
"We have been using SurveyMethods for several years now, primarily for course evaluations. The reporting capability is robust, allowing us to do segmentation analysis, monthly reporting, and to easily create presentations for our leadership. The few ...times we have needed support, our customer service rep has provided personal, professional and timely service. That goes a long way these days! " - Deb Lucas
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About
Survey, Research & Experience Management Software | Qualtrics
SurveyMethods | Online Survey Software | Data Analysis ...
Age
2002
Financials
SERIES C
PRIVATE
Business Need
Total Processes
(we found evidences for)
109
33
Total Goals
(we found evidences for)
18
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Build brand awareness
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Grow market share
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Establish thought leadership
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Improve brand engagement
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Enter new markets internationally or locally
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Increase customer life time value
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Launch new products
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Improve stakeholder relations
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Improve digital and social presence
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Improve internal communications
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Manage risk
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Improve consistency
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Improve efficiency
- See 15 more
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Improve internal communications
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Scale best practices
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Launch new products
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Enhance customer relationships
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Improve brand engagement
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Build brand awareness
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Increase sales & revenue
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Acquire customers
- See 5 more
Top Channels
Channels Used
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newsletter
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e-mail
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social media
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phone calls
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website
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Facebook
- See 3 more
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newsletter
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e-mail
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social media
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phone calls
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website
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Facebook
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
