Comparison Summary
This comparison report of Qualtrics vs. Surveypal Platform is based on a specific set of business needs and context. The comparison uses 10390 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Qualtrics and Surveypal Platform
Qualtrics, Surveypal Platform, SurveyMonkey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Qualtrics covers Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.
Surveypal Platform focuses on Collecting Feedback, Engaging Conversational Surveys, Coaching, Training & Onboarding, etc.
"Our core business is listening to our guests - listen to what they want and act on it and you’ll deliver a better business, it’s that simple " - Ed Pyke
"Even though we’re outsourcing customer service, we’ve made a conscious decision to prioritize the customer experience. That’s why we selected customer support as the first interaction point in which to measure the experience. " - Marjo Paakonen
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Survey, Research & Experience Management Software | Qualtrics
Survey platform to measure customer service experience
Age
2002
Financials
SERIES C
SEED
Business Need
Total Processes
(we found evidences for)
109
22
Total Goals
(we found evidences for)
18
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Build brand awareness
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Grow market share
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Establish thought leadership
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Improve brand engagement
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Enter new markets internationally or locally
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Increase customer life time value
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Launch new products
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Improve stakeholder relations
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Improve digital and social presence
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Improve internal communications
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Manage risk
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Improve consistency
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Improve efficiency
- See 15 more
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Enhance customer relationships
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Improve efficiency
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Increase sales & revenue
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Scale best practices
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Improve ROI
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Establish thought leadership
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Acquire customers
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Improve brand engagement
- See 5 more
Top Channels
Channels Used
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offline
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promotions
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events
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trade shows
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mobile
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text SMS
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website
- See 4 more
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offline
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promotions
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events
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trade shows
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mobile
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text SMS
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website
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
