Comparison Summary
This comparison report of Qualtrics vs. Zonka Feedback is based on a specific set of business needs and context. The comparison uses 12669 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Qualtrics and Zonka Feedback
Qualtrics, Zonka Feedback, SurveyMonkey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Qualtrics covers Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.
Zonka Feedback focuses on Collecting Feedback, Social Media Management, Communication Management with E-Mail, Engaging Conversational Surveys, etc.
"Our mantra is power to the people, and so we empower consumers with data. We're doing the same thing now internally by empowering our leaders and employees with data about the employee experience. " - Mizuki Asano
"Zonka makes creating professional surveys quick and simple. The data we have gotten on client satisfaction has been outstanding and extraordinarily helpful. " - Griswold Home Care
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Survey, Research & Experience Management Software | Qualtrics
Feedback Software & Survey App to collect feedback from customers and employees
Age
2002
Financials
SERIES C
PRIVATE
Business Need
Total Processes
(we found evidences for)
109
43
Total Goals
(we found evidences for)
18
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Build brand awareness
-
Grow market share
-
Establish thought leadership
-
Scale best practices
-
Increase sales & revenue
-
Improve ROI
-
Improve brand engagement
-
Enter new markets internationally or locally
-
Increase customer life time value
-
Launch new products
-
Improve stakeholder relations
-
Improve digital and social presence
-
Improve internal communications
-
Manage risk
-
Improve consistency
-
Improve efficiency
- See 15 more
-
Enhance customer relationships
-
Acquire customers
-
Improve digital and social presence
Top Channels
Channels Used
-
e-mail
-
promotions
-
offline
-
website
-
on premises
-
mobile
-
text SMS
-
chat
-
mobile app
-
phone calls
-
omnichannel
-
social media
-
point of sale
-
user generated content
-
blogs
-
print media
-
mass media
-
radio
- See 15 more
-
e-mail
-
promotions
-
offline
-
website
-
on premises
-
mobile
-
text SMS
-
chat
-
mobile app
-
phone calls
-
omnichannel
-
social media
-
point of sale
-
user generated content
-
blogs
-
print media
-
mass media
-
radio
- See 15 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
