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QuestionPro Survey vs fishbowl: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of QuestionPro Survey vs. fishbowl is based on a specific set of business needs and context. The comparison uses 7464 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and fishbowl

QuestionPro Survey, fishbowl, Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

fishbowl focuses on Helpdesk Management with Phone Calls, Order Management, Forecasting, Training & Onboarding, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo QuestionPro Survey

Focus area

QuestionPro Survey is better than fishbowl for

Software Failure Risk

  • low

logo fishbowl

Focus area

fishbowl is better than QuestionPro Survey for

Software Failure Risk

  • medium

About

Free Online Community Software Platform | QuestionPro

Fishbowl marketing solutions and analytic solutions for restaurants

Age

2002

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

33

50

Total Goals
(we found evidences for)

4

8

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction



engagement management

engaging and following up


rating and review management


competitive intelligence


social media management

social media analytics


customer case management


communication management

tracking & monitoring communications

sending & publishing communications



contact list management



segmentation and targeting



campaign management




helpdesk management



training & onboarding


contract management


proposal & quote management



sales document management

contract management

proposal & quote management


products & pricelist management


workflow management


identify target customers


loyalty management

identify target customers





discount management


personalized marketing


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Improve internal communications

  • Manage risk

  • See 1 more
  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Increase sales & revenue

  • Grow market share

  • Improve brand engagement

  • Improve internal communications

  • Establish thought leadership

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • social media

  • point of sale

  • chat

  • user generated content

  • blogs

  • website

  • on premises

  • video

  • trade shows

  • mobile

  • mobile app

  • promotions

  • See 12 more
  • e-mail

  • phone calls

  • offline

  • social media

  • point of sale

  • chat

  • user generated content

  • blogs

  • website

  • on premises

  • video

  • trade shows

  • mobile

  • mobile app

  • promotions

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting