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QuestionPro Survey vs Startquestion survey: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of QuestionPro Survey vs. Startquestion survey is based on a specific set of business needs and context. The comparison uses 4813 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and Startquestion survey

QuestionPro Survey, Startquestion survey, Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

Startquestion survey focuses on Collecting Feedback with Promotions, Sales Document Management, Helpdesk Management, Market Research, etc.

"Atlas has used QuestionPro extensively in 2006 within the Atlas Learning group which provides training services to clients and within the Marketing department for client surveys. The use of the service allowed Atlas Learning to monitor client satisf...action immediately after training sessions in our computer labs and again within 60 days to compare progress clients made utilizing our applications. By obtaining immediate feedback and then merging this data with the building database of client responses to training, the staff has been able to respond to suggestions and requests quickly throughout the year, while building a picture of client satisfaction over time. The system scaled very well for a 5,000 sample client survey in Fall of 2006 which was distributed in 6 versions to clients. This major survey also utilized advanced features of the QuestionPro product to incorporate branching on several questions. The ability to merge these surveys for aggregate results was particularly helpful as was the ability to see real-time reports daily as surveys were received. There were no reports of problems with the survey from any clients - a testimony to the system's reliability. The survey system is utilized by several Atlas staff and required a minimum of time to learn to be able to design and format complex surveys for internal and external use. The statistical analysis is more than sufficient for business use and provides an array of options with rapid reporting capability and a minimum of advanced statistical background by the staff. " - Cliff Butler, Ph.D

"We have been cooperating with Get Feedback since 2012, implementing projects that require various technical and substantive solutions. Customer satisfaction surveys are one of the main types of research that we design and carry out for our needs fro...m the beginning of our cooperation. Due to the nature of this type of projects and the cyclical nature of conducted measurements, Startquestion (Webankieta) came to us with an initiative and proposed to improve our work and relieve in daily duties by automating the process of sending surveys and run-off surveys to our server. Thanks to integration with our internal systems, invitations to complete the questionnaire are sent automatically and the results are placed on the server in order to be passed directly to our analytical systems, with all required data security standards in our company. After introducing these automations, we were able to collect a lot of feedback from our and thanks to this, having the possibility of cyclically receiving completed surveys, we are constantly improving the quality of our services. We are extremely pleased with the involvement of the Startquestion (Webankieta) team in everyday work with us, ongoing support and availability in the implementation of numerous on-line surveys, as well as solutions offered by the Startquestion (Webankieta) website. Startquestion (Webankieta) is not only a tool supplier for the implementation of quantitative on-line research. It is a partner for cooperation and therefore we recommend it to other companies that are looking for a reliable company to conduct quantitative on-line research. " - Beata DÄ…browska

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logo QuestionPro Survey

Focus area

QuestionPro Survey is better than Startquestion survey for

Software Failure Risk

  • low

logo Startquestion survey

Focus area

Software Failure Risk

  • low

About

Free Online Community Software Platform | QuestionPro

Survey software for professionals and companies researching clients, employees and the community

Age

2002

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

33

24

Total Goals
(we found evidences for)

4

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction



engagement management

engaging and following up


rating and review management


competitive intelligence


social media management

social media analytics


customer case management


communication management

tracking & monitoring communications



contact list management



segmentation and targeting



campaign management


contract management


sales document management

contract management


helpdesk management


customise loyalty program


loyalty management

customise loyalty program


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Improve internal communications

  • Manage risk

  • See 1 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

Top Channels

Channels Used

  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more
  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting