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Qzzr vs Medallia Agent Connect: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Qzzr vs. Medallia Agent Connect is based on a specific set of business needs and context. The comparison uses 1575 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Qzzr and Medallia Agent Connect

Qzzr, and Medallia Agent Connect belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Qzzr covers Engaging Conversational Surveys with Social Media, Generation Of New Leads with Social Media, Content Management with User Generated Content, Social Media Management with Social Media, etc.

Medallia Agent Connect focuses on Collecting Feedback, Engaging Conversational Surveys, Coaching, Performance Management, etc.

"We love Qzzr. A recent quiz generated over 16,000 leads and $75,000 in revenue. " - Chris Pirrotta

"Stella Connect gives us the tools we need to make agents perform at their very best. You can really feel the improvement in service delivery and it’s really exciting to see this reflected in our improved CSAT scores. " - Colleen Ruggiero

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Qzzr

Focus area

Software Failure Risk

  • medium

logo Medallia Agent Connect

Focus area

Medallia Agent Connect is better than Qzzr for

Software Failure Risk

  • low

About

Create online quizzes that drive revenue

Empower your customer service teams from anywhere

Age

2001

Financials

PRIVATE

SERIES F

Business Need

Total Processes
(we found evidences for)

31

35

Total Goals
(we found evidences for)

6

13

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


generation of new leads


content management

content publishing



social media management

engaging on social media

scheduling post to social media



communication management

sending & publishing communications




relationship management


training & onboarding


competitive intelligence


discount management




helpdesk management


measuring customer satisfaction


measuring net promoter score


customer feedback management

measuring customer satisfaction

measuring net promoter score



performance management


rating and review management


sales review & feedback



sales call management


workflow management


loyalty management



Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve stakeholder relations

  • Increase sales & revenue

  • Improve digital and social presence

  • See 3 more
  • Enhance customer relationships

  • Improve efficiency

  • Acquire customers

  • Build brand awareness

  • Improve ROI

  • Launch new products

  • Scale best practices

  • Improve brand engagement

  • Improve consistency

  • Improve visibility

  • Increase sales & revenue

  • Establish thought leadership

  • Enter new markets internationally or locally

  • See 10 more

Top Channels

Channels Used

  • phone calls

  • promotions

  • chat

  • e-mail

  • games

  • website

  • offline

  • user generated content

  • blogs

  • on premises

  • video

  • point of sale

  • coupons

  • Slack

  • See 11 more
  • phone calls

  • promotions

  • chat

  • e-mail

  • games

  • website

  • offline

  • user generated content

  • blogs

  • on premises

  • video

  • point of sale

  • coupons

  • Slack

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

No Data

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low

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Business Setting