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Qzzr vs Medallia Agent Connect: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Qzzr medium Failure Risk for Medallia Agent Connect low
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Comparison Summary

This comparison report of Qzzr vs. Medallia Agent Connect is based on a specific set of business needs and context. The comparison uses 1575 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Qzzr and Medallia Agent Connect

Qzzr, and Medallia Agent Connect belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Qzzr covers Engaging Conversational Surveys with Social Media, Generation Of New Leads with Social Media, Content Management with User Generated Content, Social Media Management with Social Media, etc.

Medallia Agent Connect focuses on Collecting Feedback, Engaging Conversational Surveys, Coaching, Performance Management, etc.

"Qzzr was very flexible and easy to use. Our quiz has generated over 46,000 leads and over $1 million in revenue (and counting). " - Joe Hollerup

"Launching our service recovery program has driven measurable change across our contact center. Agents are more aware of the impact of delivering poor service experiences and this has resulted in proactive improvements in service delivery, which mean...s higher quality experiences for customers. " - Deja Whitehead

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Qzzr

Focus area

Software Failure Risk

  • medium

logo Medallia Agent Connect

Focus area

Medallia Agent Connect is better than Qzzr for

Software Failure Risk

  • low

About

Qzzr | Create online quizzes that drive revenue

Empower your customer service teams from anywhere

Age

2013

2001

Financials

SERIES A

SERIES F

Business Need

Total Processes
(we found evidences for)

31

35

Total Goals
(we found evidences for)

6

13

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (38)

Read Reviews (89)

engaging and following up

Read Reviews (35)

Read Reviews (72)

generation of new leads

Read Reviews (18)

Read Reviews (0)

content management

Read Reviews (16)

Read Reviews (0)

content curation

Read Reviews (12)

Read Reviews (0)

content publishing

Read Reviews (2)

Read Reviews (0)

lead engagement

Read Reviews (9)

Read Reviews (0)

social media management

Read Reviews (9)

Read Reviews (0)

engaging on social media

Read Reviews (5)

Read Reviews (0)

scheduling post to social media

Read Reviews (3)

Read Reviews (0)

playbook creation

Read Reviews (9)

Read Reviews (0)

communication management

Read Reviews (8)

Read Reviews (1)

sending & publishing communications

Read Reviews (8)

Read Reviews (1)

relationship management

Read Reviews (2)

Read Reviews (0)

training & onboarding

Read Reviews (2)

Read Reviews (20)

competitive intelligence

Read Reviews (2)

Read Reviews (0)

discount management

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (1)

Read Reviews (17)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (34)

measuring net promoter score

Read Reviews (0)

Read Reviews (4)

customer feedback management

Read Reviews (0)

Read Reviews (136)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (34)

measuring net promoter score

Read Reviews (0)

Read Reviews (4)

performance management

Read Reviews (0)

Read Reviews (25)

rating and review management

Read Reviews (0)

Read Reviews (20)

sales review & feedback

Read Reviews (0)

Read Reviews (12)

sales call management

Read Reviews (0)

Read Reviews (8)

workflow management

Read Reviews (0)

Read Reviews (7)

loyalty management

Read Reviews (0)

Read Reviews (7)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve stakeholder relations

  • Increase sales & revenue

  • Improve digital and social presence

  • See 3 more

  • Enhance customer relationships

  • Improve efficiency

  • Acquire customers

  • Build brand awareness

  • Improve ROI

  • Launch new products

  • Scale best practices

  • Improve brand engagement

  • Improve consistency

  • Improve visibility

  • Increase sales & revenue

  • Establish thought leadership

  • Enter new markets internationally or locally

  • See 10 more

Top Channels

Channels Used

  • phone calls

  • promotions

  • chat

  • e-mail

  • games

  • website

  • offline

  • user generated content

  • blogs

  • on premises

  • video

  • point of sale

  • coupons

  • Slack

  • See 11 more

  • phone calls

  • promotions

  • chat

  • e-mail

  • games

  • website

  • offline

  • user generated content

  • blogs

  • on premises

  • video

  • point of sale

  • coupons

  • Slack

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

No Data

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting