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ReadyMode (Formerly XenCALL) vs TCN: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ReadyMode (Formerly XenCALL) vs. TCN is based on a specific set of business needs and context. The comparison uses 1415 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ReadyMode (Formerly XenCALL) and TCN

ReadyMode (Formerly XenCALL), Sales Sling, Voiptime Cloud, etc., belong to a category of solutions that help Auto Dialer, whereas TCN belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ReadyMode (Formerly XenCALL) covers Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Social Media Management, Training & Onboarding with Phone Calls, etc.

TCN focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Contact List Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ReadyMode (Formerly XenCALL)

Focus area

ReadyMode (Formerly XenCALL) is better than TCN for

Software Failure Risk

  • low

logo TCN

Focus area

TCN is better than ReadyMode (Formerly XenCALL) for

Software Failure Risk

  • medium

About

Predictive Dialer and CRM Solution for Call Centers.

TCN | Cloud-Based Call Center Software Solutions & Phone systems

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

48

16

Total Goals
(we found evidences for)

7

3

Top Processes

Evidences indicate better relative satisfaction



sales call management


social media management

social media analytics


training & onboarding



engagement management

engaging and following up


workflow management




lead qualification


generation of new leads


competitive intelligence



communication management

tracking & monitoring communications


conference call management


sales document management

proposal & quote management


conversion management


contact list management


relationship management






Top Goals

Goals Achieved

  • Increase sales & revenue

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Manage risk

  • Improve efficiency

  • Improve ROI

  • See 4 more
  • Enter new markets internationally or locally

  • Launch new products

  • Improve efficiency

Top Channels

Channels Used

  • phone calls

  • omnichannel

  • phone calls

  • omnichannel

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting