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Compare Spotler CRM vs CiviCRM

Comparison Summary

For Spotler CRM vs CiviCRM comparison, Our AI algorithm looked at 4472 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Spotler CRM and CiviCRM to solve their respective business needs.

Pros and cons of Spotler CRM and CiviCRM

Spotler CRM is more suited to businesses that require Helpdesk Management with Phone Calls and Contact List Management with E-Mail where as CiviCRM is focused towards Contact List Management with Offline and Communication Management with E-Mail .

Both Spotler CRM and CiviCRM are CRM software, peers recommend Spotler CRM for lead tracking and generation of new leads where as CiviCRM is more known for membership management and event management .

logo Spotler CRM

Focus area

Spotler CRM is better than CiviCRM for

Software Failure Risk

  • medium

logo CiviCRM

Focus area

CiviCRM is better than Spotler CRM for

Software Failure Risk

  • medium

About

The CRM That Grows With Your Business

Open source CRM software for nonprofits

Age

2004

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

66

49

Total Goals
(we found evidences for)

13

4

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


contact list management

creating contact list


engagement management

engaging and following up


campaign management

campaign monitoring


communication management

sending & publishing communications

tracking & monitoring communications



generation of new leads


sales document management

proposal & quote management

contract management



social media management

social media analytics

engaging on social media

scheduling post to social media



relationship management


pipeline management


business development


workflow management


customer case management




training & onboarding



opportunity management


account management



follower management




segmentation and targeting



trade show marketing


sales call management



lifetime value management



advocacy management


membership management


community building


content management





create learning path


courses & assessment

create learning path


subscription management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Improve visibility

  • Scale best practices

  • Build brand awareness

  • Improve efficiency

  • Launch new products

  • Improve digital and social presence

  • See 10 more
  • Scale best practices

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more
  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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high

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting