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Compare Spotler CRM vs Copper

Comparison Summary

For Spotler CRM vs Copper comparison, Our AI algorithm looked at 7833 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Spotler CRM and Copper to solve their respective business needs.

Pros and cons of Spotler CRM and Copper

Spotler CRM is more suited to businesses that require Helpdesk Management with Phone Calls and Contact List Management with E-Mail where as Copper is focused towards Engagement Management with E-Mail and Contact List Management with E-Mail .

Both Spotler CRM and Copper are CRM software, peers recommend Spotler CRM for helpdesk management and campaign management where as Copper is more known for lead management and sales call management .

logo Spotler CRM

Focus area

Spotler CRM is better than Copper for

Software Failure Risk

  • medium

logo Copper

Focus area

Copper is better than Spotler CRM for

Software Failure Risk

  • medium

About

The CRM That Grows With Your Business

Copper | CRM Software Built for Google & G-Suite

Age

2004

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

66

89

Total Goals
(we found evidences for)

13

13

Top Processes

Evidences indicate better relative satisfaction



contact list management

creating contact list


engagement management

engaging and following up


campaign management

campaign monitoring


communication management

sending & publishing communications

tracking & monitoring communications



generation of new leads


sales document management

proposal & quote management

contract management



social media management

social media analytics

engaging on social media

scheduling post to social media



relationship management


pipeline management


business development


workflow management


customer case management




training & onboarding



opportunity management


account management



follower management




segmentation and targeting



trade show marketing


sales call management



lifetime value management



relationship marketing


customer feedback management


products & pricelist management



sales review & feedback


lead qualification

lead qualification: technographic


rating and review management


conversion management



promotion management


discount management



conference call management



competitive intelligence


content management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Improve visibility

  • Scale best practices

  • Build brand awareness

  • Improve efficiency

  • Launch new products

  • Improve digital and social presence

  • See 10 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Grow market share

  • Enter new markets internationally or locally

  • Improve visibility

  • Improve ROI

  • Improve digital and social presence

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • mobile

  • point of sale

  • website

  • mobile app

  • video

  • social media

  • on premises

  • promotions

  • user generated content

  • blogs

  • chat

  • Facebook

  • events

  • trade shows

  • Slack

  • games

  • See 16 more
  • e-mail

  • phone calls

  • offline

  • mobile

  • point of sale

  • website

  • mobile app

  • video

  • social media

  • on premises

  • promotions

  • user generated content

  • blogs

  • chat

  • Facebook

  • events

  • trade shows

  • Slack

  • games

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting