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ReferenceEdge vs Referral Rock Software: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of ReferenceEdge vs. Referral Rock Software is based on a specific set of business needs and context. The comparison uses 1697 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ReferenceEdge and Referral Rock Software

ReferenceEdge, and Referral Rock Software belong to a category of solutions that help Referral Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ReferenceEdge covers Content Management, Engagement Management, Campaign Management, Loyalty Management, etc.

Referral Rock Software focuses on Referral Management, Campaign Management, Training & Onboarding, Engagement Management, etc.

"The leadership is constantly telling me how important this program is. It’s been easy to get executive and higher-level backing. " - Liv Schichtel

"Experience has been great - customer support is excellent and the platform is so unique. The software is easy to use - it has been able to do everything I've wanted. The customer support team is fantastic and extremely responsive. Every time I've ha...d a question or ran into an issue, they helped figure out a solution right away. " - Emily Jarrett

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ReferenceEdge

Focus area

Software Failure Risk

  • medium

logo Referral Rock Software

Focus area

Referral Rock Software is better than ReferenceEdge for

Software Failure Risk

  • low

About

Salesforce Native App for Reference Management

Referral Program Software to help businesses unlock all the word of mouth they are missing out on

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

33

48

Total Goals
(we found evidences for)

6

9

Top Processes

Evidences indicate better relative satisfaction


content management


engagement management

engaging and following up


campaign management



workflow management



sales document management

proposal & quote management


lifetime value management


generation of new leads



customer case management


contact list management



social media management


referral management


training & onboarding


tracking & monitoring communications


sending & publishing communications


communication management

tracking & monitoring communications

sending & publishing communications




sales incentive management





distribution management




business development


Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Establish thought leadership

  • See 3 more
  • Build brand awareness

  • Scale best practices

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • Improve efficiency

  • Grow market share

  • Improve digital and social presence

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • promotions

  • social media

  • offline

  • newsletter

  • mobile

  • Facebook

  • display advertisement

  • channel partners

  • mobile app

  • user generated content

  • blogs

  • point of sale

  • on premises

  • chat

  • coupons

  • See 15 more
  • e-mail

  • website

  • phone calls

  • promotions

  • social media

  • offline

  • newsletter

  • mobile

  • Facebook

  • display advertisement

  • channel partners

  • mobile app

  • user generated content

  • blogs

  • point of sale

  • on premises

  • chat

  • coupons

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting