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Reltio vs FirstHive: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Reltio low Failure Risk for FirstHive low
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Comparison Summary

This comparison report of Reltio vs. FirstHive is based on a specific set of business needs and context. The comparison uses 2037 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Reltio and FirstHive

Reltio, FirstHive, Amperity Customer Data Management, Treasure Data, etc., belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Reltio covers Customer Engagement, Segmentation And Targeting, Customer Experience Management, Enrichment Of Customer Profiles with Social Media, etc.

FirstHive focuses on Engagement Management with Social Media, Social Media Management with Text SMS, Social Media Marketing with E-Mail, Communication Management with Text SMS, etc.

"Reltio Connected Customer 360 gives us capabilities to fuel the experiences of the future at Hyperion X with the data that matters most to our business. It gives us the business agility, enterprise scale, and the insight-ready data we need for big i...deas so we can compete effectively " - Miguel Baptista

"FirstHive enables marketers to create identity classes of customers, especially when it looks at anonymous customer interactions across multiple channels, and enables tracking and segmentation of such customers, which is not possible via traditional... means. " - Landmark Insurance

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Reltio

Focus area

Reltio is better than FirstHive for

Software Failure Risk

  • low

logo FirstHive

Focus area

FirstHive is better than Reltio for

Software Failure Risk

  • low

About

Customer Data Platform to Power Connected Customer Experiences

Customer Data Platform to build persistent customer identities

Financials

SERIES D

NA

Business Need

Total Processes
(we found evidences for)

43

44

Total Goals
(we found evidences for)

10

7

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (282)

Read Reviews (98)

segmentation and targeting

Read Reviews (72)

Read Reviews (5)

customer case management

Read Reviews (52)

Read Reviews (1)

workflow management

Read Reviews (17)

Read Reviews (0)

lead qualification

Read Reviews (16)

Read Reviews (6)

lead qualification: technographic

Read Reviews (5)

Read Reviews (0)

sales document management

Read Reviews (13)

Read Reviews (1)

contract management

Read Reviews (11)

Read Reviews (0)

training & onboarding

Read Reviews (12)

Read Reviews (0)

communication management

Read Reviews (11)

Read Reviews (11)

sending & publishing communications

Read Reviews (1)

Read Reviews (2)

lifetime value management

Read Reviews (8)

Read Reviews (1)

loyalty management

Read Reviews (6)

Read Reviews (2)

identify target customers

Read Reviews (2)

Read Reviews (0)

account management

Read Reviews (6)

Read Reviews (2)

customer feedback management

Read Reviews (6)

Read Reviews (1)

products & pricelist management

Read Reviews (3)

Read Reviews (0)

relationship management

Read Reviews (3)

Read Reviews (1)

contact list management

Read Reviews (2)

Read Reviews (7)

campaign management

Read Reviews (2)

Read Reviews (7)

social media analytics

Read Reviews (0)

Read Reviews (15)

engaging on social media

Read Reviews (0)

Read Reviews (2)

scheduling post to social media

Read Reviews (0)

Read Reviews (2)

social media management

Read Reviews (0)

Read Reviews (23)

social media analytics

Read Reviews (0)

Read Reviews (15)

engaging on social media

Read Reviews (0)

Read Reviews (2)

scheduling post to social media

Read Reviews (0)

Read Reviews (2)

social media marketing

Read Reviews (0)

Read Reviews (12)

generation of new leads

Read Reviews (0)

Read Reviews (4)

business development

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase customer life time value

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Grow market share

  • Improve ROI

  • Improve digital and social presence

  • Acquire customers

  • Establish thought leadership

  • Improve consistency

  • See 7 more

  • Improve ROI

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve brand engagement

  • Improve visibility

  • Increase customer life time value

  • See 4 more

Top Channels

Channels Used

  • social media

  • text SMS

  • e-mail

  • mobile

  • Twitter

  • LinkedIn

  • Facebook

  • Instagram

  • website

  • mobile app

  • offline

  • point of sale

  • channel partners

  • phone calls

  • newsletter

  • user generated content

  • blogs

  • mass media

  • television

  • brochure

  • out of home

  • See 18 more

  • social media

  • text SMS

  • e-mail

  • mobile

  • Twitter

  • LinkedIn

  • Facebook

  • Instagram

  • website

  • mobile app

  • offline

  • point of sale

  • channel partners

  • phone calls

  • newsletter

  • user generated content

  • blogs

  • mass media

  • television

  • brochure

  • out of home

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting