cuspera logo CUSPERA

Reltio vs Zeta Marketing Platform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Reltio vs. Zeta Marketing Platform is based on a specific set of business needs and context. The comparison uses 2038 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Reltio and Zeta Marketing Platform

Reltio, Zeta Marketing Platform, Amperity Customer Data Management, Treasure Data, etc., belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Reltio covers Customer Engagement, Segmentation And Targeting, Customer Experience Management, Enrichment Of Customer Profiles with Social Media, etc.

Zeta Marketing Platform focuses on Engagement Management with E-Mail, Campaign Management with Omnichannel, Advertisement with Mass Media, Collaboration with E-Mail, etc.

"Providing a connected experience for our customers is paramount. Our goal is to leverage customer intelligence across the organization – from the customer-facing team to digital channels to back office processes – in order to deliver a unified and s...treamlined customer experience. We had to think beyond traditional master data management to understand customers' transactions and interactions. By implementing Reltio's cloud-native Connected Customer 360 platform, we are looking to drive delightful customer experiences, resulting in customer growth, operational efficiency, and reduced risk " - Gotham Pasupuleti

"Zeta omnichannel solution is at the center of our marketing strategy—it makes all our channels perform better. " - Łukasz Wójcik

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Reltio

Focus area

Reltio is better than Zeta Marketing Platform for

Software Failure Risk

  • low

logo Zeta Marketing Platform

Focus area

Zeta Marketing Platform is better than Reltio for

Software Failure Risk

  • medium

About

Customer Data Platform to Power Connected Customer Experiences

Data-Driven Marketing Platform to power customer acquisition and retention.

Financials

SERIES D

SERIES F

Business Need

Total Processes
(we found evidences for)

43

43

Total Goals
(we found evidences for)

10

12

Top Processes

Evidences indicate better relative satisfaction


engagement management


segmentation and targeting


customer case management


workflow management


lead qualification

lead qualification: technographic


sales document management

contract management

proposal & quote management


training & onboarding



communication management


lifetime value management



loyalty management

identify target customers


account management


customer feedback management



products & pricelist management


relationship management


contact list management




campaign management



channel management


generation of new leads


personalized marketing


touchpoint management


social media analytics


social media management

social media analytics


helpdesk management


Top Goals

Goals Achieved

  • Increase customer life time value

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Grow market share

  • Improve ROI

  • Improve digital and social presence

  • Acquire customers

  • Establish thought leadership

  • Improve consistency

  • See 7 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Improve stakeholder relations

  • Grow market share

  • Increase average basket value

  • Improve visibility

  • Enter new markets internationally or locally

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • omnichannel

  • website

  • social media

  • mass media

  • television

  • mobile

  • display advertisement

  • newsletter

  • phone calls

  • offline

  • on premises

  • games

  • promotions

  • channel partners

  • user generated content

  • blogs

  • See 14 more
  • e-mail

  • omnichannel

  • website

  • social media

  • mass media

  • television

  • mobile

  • display advertisement

  • newsletter

  • phone calls

  • offline

  • on premises

  • games

  • promotions

  • channel partners

  • user generated content

  • blogs

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting