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Reputation.com vs Shopper Approved: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Reputation.com vs. Shopper Approved is based on a specific set of business needs and context. The comparison uses 3681 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Reputation.com and Shopper Approved

Reputation.com, Shopper Approved, BirdEye, Chatmeter Platform, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Reputation.com covers Reputation Management, Rating And Review Management, Social Media Management with Social Media, Engagement Management, etc.

Shopper Approved focuses on Rating And Review Management with Website, Advertisement, Engagement Management, Customer Feedback Management with Review Sites, etc.

"We love our program with Reputation.com. It has made my life so much easier as far as being able to understand what’s going on in the company with our customer sentiment and customer experience. " - Michael Scarfe

"Overall traffic has doubled to our eCommerce site, and our organic search traffic has increased by four times... sending tens of thousands of new customers to our site each month!" " - PestSupply

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Reputation.com

Focus area

Reputation.com is better than Shopper Approved for

Software Failure Risk

  • medium

logo Shopper Approved

Focus area

Software Failure Risk

  • low

About

Experience Management Platform for listening, understanding and taking action.

Integrated tool to increase traffic and conversions

Age

2006

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

78

38

Total Goals
(we found evidences for)

13

10

Top Processes

Evidences indicate better relative satisfaction


reputation management


rating and review management


social media management

engaging on social media

scheduling post to social media

social media analytics

monitoring social media

managing social media account


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management

measuring customer satisfaction

measuring net promoter score



sales review & feedback


loyalty management

customise loyalty program


training & onboarding





sales document management

contract management


competitive intelligence


content management

content publishing


helpdesk management



touchpoint management


campaign management


sales call management




contact list management


products & pricelist management


workflow management



channel management


customer case management


generation of new leads


revenue cycle management



knowledge management


segmentation and targeting


follower management


advocacy management




lifetime value management



Top Goals

Goals Achieved

  • Improve digital and social presence

  • Establish thought leadership

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve internal communications

  • Build brand awareness

  • Manage risk

  • Improve visibility

  • Improve stakeholder relations

  • See 10 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve internal communications

  • Build brand awareness

  • Reduce bounce

  • Improve efficiency

  • Establish thought leadership

  • Scale best practices

  • See 7 more

Top Channels

Channels Used

  • social media

  • website

  • video

  • user generated content

  • Facebook

  • review sites

  • e-mail

  • blogs

  • Twitter

  • LinkedIn

  • promotions

  • offline

  • display advertisement

  • on premises

  • phone calls

  • Yelp

  • print media

  • trade shows

  • See 15 more
  • social media

  • website

  • video

  • user generated content

  • Facebook

  • review sites

  • e-mail

  • blogs

  • Twitter

  • LinkedIn

  • promotions

  • offline

  • display advertisement

  • on premises

  • phone calls

  • Yelp

  • print media

  • trade shows

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting