Reputation.com Overview

Reputationcom offers online reputation management services by building brands' digital presence. Customers are turned into local advocates to enhance business reputation.

Use Cases

Customers recommend Reputation Management, Rating And Review Management, Social Media Management, as the business use cases that they have been most satisfied with while using Reputation.com.

Other use cases:

  • Engagement Management
  • Communication Management
  • Customer Feedback Management
  • Lead Management
  • Sales Review & Feedback
  • Loyalty Management
  • Training & Onboarding
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Business Priorities

Improve Digital And Social Presence and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Reputation.com.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Improve Internal Communications
  • Build Brand Awareness
  • Manage Risk
  • Improve Visibility
  • Improve Stakeholder Relations
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Reputation.com Use-Cases and Business Priorities: Customer Satisfaction Data

Reputation.com works with different mediums / channels such as Social Media.

Reputation.com's features include Feedback Surveys, Dashboard, Personalization, etc. and Reputation.com support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Reputation.com analytics capabilities include Analytics, and Custom Reports.

Reviews

"In my opinion, the platform offers the best solution out there. The platform is great, easy to use and I really like the modular approach. Kia Motors and our dealer network can now see and fully understand what customers are saying about dealers and... our brand. More importantly, our dealers have the power to respond and influence customers opinions in real-time, from within the Reputation.com platform." - David Hart

Reputation.com, BirdEye, Chatmeter Platform, Experience.com, Press Ganey, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Reputation.com

Top Industries

  • Hospital & Health Care
  • Hospitality
  • Real Estate

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Reputation.com is popular in Hospital & Health Care, Hospitality, and Real Estate and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Reputation.com Use Cases

Why is Reputation.com the best choice for Reputation Management?

What makes Reputation.com ideal for Rating And Review Management?

What Are the key features of Reputation.com for Social Media Management?

What Are the key features of Reputation.com for Engagement Management?

What solutions does Reputation.com provide for Communication Management?

54+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Reputation.com solved their Reviews and Reputation needs. Cuspera uses 3243 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Reputation.com testimonial

David Hart

Customer Experience Manager

KIA Motors

In my opinion, the platform offers the best solution out there. The platform is great, easy to use and I really like the modular approach. Kia Motors and our dealer network can now see and fully understand what customers are saying about dealers and our brand. More importantly, our dealers have the... power to respond and influence customers opinions in real-time, from within the Reputation.com platform.

Testimonial By David Hart
Reputation.com testimonial

Chris Smith

Head of Marketing

Roadchef

Reputation.com provides you with a way to manage everything in a sensible way and without taking up massive amounts of time nor resources. It means that we can do everything with the existing team we have, and that’s key for us. Testimonial By Chris Smith
Reputation.com testimonial

Michael Scarfe

Research Manager

Scentre Group

We love our program with Reputation.com. It has made my life so much easier as far as being able to understand what’s going on in the company with our customer sentiment and customer experience. Testimonial By Michael Scarfe
CUSTOMERS TESTIMONIALS
Reputation.com testimonial

David Hart

Customer Experience Manager

KIA Motors

In my opinion, the platform offers the best solution out there. The platform is great, easy to use and I really like the modular approach. Kia Motors and our dealer network can now see and fully understand what customers are saying about dealers and our brand. More importantly, our dealers have the... power to respond and influence customers opinions in real-time, from within the Reputation.com platform.

Testimonial By David Hart
Reputation.com testimonial

Chris Smith

Head of Marketing

Roadchef

Reputation.com provides you with a way to manage everything in a sensible way and without taking up massive amounts of time nor resources. It means that we can do everything with the existing team we have, and that’s key for us. Testimonial By Chris Smith
Reputation.com testimonial

Michael Scarfe

Research Manager

Scentre Group

We love our program with Reputation.com. It has made my life so much easier as far as being able to understand what’s going on in the company with our customer sentiment and customer experience. Testimonial By Michael Scarfe

Case Studies

COMPANY INDUSTRY CASE STUDIES
Reputation.com case study
Hospitality
Hospitality
Case Study Revolution Bars Group PLC

Revolution Bars Group PLC: Major UK Bar Group Overhauls Customer Experience

Read More
Reputation.com case study
NA
Case Study MedQuest

MedQuest Increases Patient Acquisition and Retention Through Improved Review Responding

Read More
Reputation.com case study
NA
Case Study MedQuest

MedQuest Increases Patient Acquisition and Retention Through Improved Review Responding

Read More

Video

How to Leverage the Reputation Platform Internally

Video Thumbnail

Frequently Asked Questions(FAQ)

for Reputation.com

What is Reputation.com?

Reputation.com is a cloud-based reputation management solution designed to help multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. It comes with a centralized dashboard, which enables companies to collect data from multiple sources and provides a 360-degree view of online as well as offline reputation.

Reputation.com offers a reputation score, which provides real-time calculations of enterprises' performance across various customer segments using star ratings, reviews, business listings and social engagement. The artificial intelligence (AI)-based algorithm uses machine learning to provide targeted recommendations for improving customer experience.

Reputation.com offers a host of features such as competitive benchmarking, sentiment analysis, natural language processing, social network engagement, and more. Reputation.com’s analytics module allows users to gain insights into their business’s online presence across social channels such as Twitter, YouTube and Instagram, as well as schedule the sharing of reports with managers. It also integrates with various third-party applications including Salesforce, Facebook, Amazon, and more via an API.

What is Reputation.com used for?

Reputation.com is a Reviews and Reputation Software mainly used by its customers to Improve Digital And Social Presence and Establish Thought Leadership by Reputation Management, Rating And Review Management and Social Media Management .

What are the top features of Reputation.com?

Feedback surveys, Dashboard and Personalization are some of the top features of Reputation.com.

Who uses Reputation.com?

Reputation.com is used by Hospital & Health Care, Hospitality and Real Estate among other industries.

What are Reputation.com alternatives?

BirdEye, Chatmeter Platform, Experience.Com and Press Ganey are popular alternatives for Reputation.com.

Where is Reputation.com located?

Reputation.com is headquartered at 2100 Copenhagen, Denmark Denmark.
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Peers used Reputation.com for reputation management and rating and review management

Reputation.com Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.42/5 ★

Read Reviews (131)
Custom Reports

3.81/5 ★

Read Reviews (434)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.42/5 ★

Read Reviews (131)
Custom Reports

3.81/5 ★

Read Reviews (434)

Software Failure Risk Guidance

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for Reputation.com

Overall Risk Meter

Low Medium High

Top Failure Risks for Reputation.com

Reputation.com, Inc Profile

Company Name

Reputation.com, Inc

Company Website

//reputation.com

Year Founded

2006

HQ Location

2100 Copenhagen, Denmark Denmark

Employees

251-500

Social

Financials

PRIVATE