Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve ROI
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Acquire customers
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Grow market share
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Improve efficiency
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Increase sales & revenue
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Enhance customer relationships
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Improve digital and social presence
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Improve brand engagement
Top Channels
Channels Used
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e-mail
-
website
-
mobile
-
social media
-
phone calls
-
user generated content
-
newsletter
-
text SMS
-
offline
-
promotions
-
blogs
-
video
-
chat
-
Slack
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on premises
-
point of sale
-
Facebook
-
print media
-
magazine
-
Twitter
-
LinkedIn
-
mass media
-
coupons
-
newspaper
-
games
-
out of home
-
brochure
-
television
-
radio
-
review sites
-
Amazon
-
mobile app
- See 29 more
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e-mail
-
website
-
mobile
-
social media
-
phone calls
-
user generated content
-
newsletter
-
text SMS
-
offline
-
promotions
-
blogs
-
video
-
chat
-
Slack
-
on premises
-
point of sale
-
Facebook
-
print media
-
magazine
-
Twitter
-
LinkedIn
-
mass media
-
coupons
-
newspaper
-
games
-
out of home
-
brochure
-
television
-
radio
-
review sites
-
Amazon
-
mobile app
- See 29 more
