cuspera logo CUSPERA

ReviewTrackers vs Bazaarvoice: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ReviewTrackers vs. Bazaarvoice is based on a specific set of business needs and context. The comparison uses 6057 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ReviewTrackers and Bazaarvoice

ReviewTrackers, Bazaarvoice, Broadly, Press Ganey, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ReviewTrackers covers Rating And Review Management, Customer Feedback Management, Reputation Management with User Generated Content, Social Media Management with Social Media, etc.

Bazaarvoice focuses on Rating And Review Management with Website, Engagement Management with Website, Social Media Management with Social Media, Communication Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ReviewTrackers

Focus area

ReviewTrackers is better than Bazaarvoice for

Software Failure Risk

  • medium

logo Bazaarvoice

Focus area

Bazaarvoice is better than ReviewTrackers for

Software Failure Risk

  • medium

About

ReviewTrackers | Measure the Customer Experience

Bazaarvoice | Allows brands and retailers to collect and display several types of authentic user-generated content on their e-commerce websites

Age

2012

2005

Financials

SERIES B

M&A

Business Need

Total Processes
(we found evidences for)

52

88

Total Goals
(we found evidences for)

8

18

Top Processes

Evidences indicate better relative satisfaction


rating and review management


customer feedback management

measuring customer satisfaction

measuring net promoter score


reputation management


social media management

social media analytics

engaging on social media

monitoring social media

scheduling post to social media


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


sales review & feedback


workflow management


generation of new leads


loyalty management

customise loyalty program


helpdesk management


contact list management



competitive intelligence




sales document management

contract management

proposal & quote management


campaign management


social media marketing


lifetime value management



products & pricelist management



follower management


content management

content publishing


relationship management



training & onboarding


conversion management


trade show marketing



lead qualification

lead qualification: technographic




personalized marketing



category management



business development





influencer marketing


advocacy management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • Scale best practices

  • See 5 more
  • Acquire customers

  • Increase sales & revenue

  • Launch new products

  • Enhance customer relationships

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve efficiency

  • Increase average basket value

  • Grow market share

  • Establish thought leadership

  • Improve internal communications

  • Improve visibility

  • Increase customer life time value

  • See 15 more

Top Channels

Channels Used

  • social media

  • user generated content

  • website

  • e-mail

  • offline

  • Instagram

  • point of sale

  • Pinterest

  • review sites

  • video

  • promotions

  • phone calls

  • channel partners

  • games

  • blogs

  • Facebook

  • trade shows

  • mobile

  • newsletter

  • mass media

  • television

  • omnichannel

  • print media

  • mobile app

  • events

  • display advertisement

  • Amazon

  • out of home

  • brochure

  • Twitter

  • coupons

  • chat

  • Snapchat

  • on premises

  • See 31 more
  • social media

  • user generated content

  • website

  • e-mail

  • offline

  • Instagram

  • point of sale

  • Pinterest

  • review sites

  • video

  • promotions

  • phone calls

  • channel partners

  • games

  • blogs

  • Facebook

  • trade shows

  • mobile

  • newsletter

  • mass media

  • television

  • omnichannel

  • print media

  • mobile app

  • events

  • display advertisement

  • Amazon

  • out of home

  • brochure

  • Twitter

  • coupons

  • chat

  • Snapchat

  • on premises

  • See 31 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting