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ReviewTrackers vs ConnectWise Automate: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ReviewTrackers vs. ConnectWise Automate is based on a specific set of business needs and context. The comparison uses 3597 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ReviewTrackers and ConnectWise Automate

ReviewTrackers, ConnectWise Automate, Broadly, Press Ganey, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ReviewTrackers covers Rating And Review Management, Customer Feedback Management, Reputation Management with User Generated Content, Social Media Management with Social Media, etc.

ConnectWise Automate focuses on Helpdesk Management with Offline, Knowledge Management with User Generated Content, Workflow Management, Training & Onboarding, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ReviewTrackers

Focus area

ReviewTrackers is better than ConnectWise Automate for

Software Failure Risk

  • medium

logo ConnectWise Automate

Focus area

Software Failure Risk

  • medium

About

ReviewTrackers | Measure the Customer Experience

Remote Monitoring and Management Software | ConnectWise Automate

Age

2012

1982

Financials

SERIES B

M&A

Business Need

Total Processes
(we found evidences for)

52

50

Total Goals
(we found evidences for)

8

9

Top Processes

Evidences indicate better relative satisfaction


rating and review management


customer feedback management

measuring customer satisfaction

measuring net promoter score


reputation management


social media management

social media analytics

engaging on social media

monitoring social media


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


sales review & feedback


workflow management


generation of new leads


loyalty management

customise loyalty program


helpdesk management


contact list management



competitive intelligence




sales document management

contract management

proposal & quote management


campaign management


social media marketing


lifetime value management



products & pricelist management



follower management


content management


training & onboarding


lead qualification

lead qualification: technographic


knowledge management


billing and invoice management


license management



revenue cycle management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • Scale best practices

  • See 5 more
  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve visibility

  • Improve stakeholder relations

  • Shorten ramp up time

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • website

  • offline

  • on premises

  • user generated content

  • blogs

  • promotions

  • mobile

  • trade shows

  • events

  • See 6 more
  • website

  • offline

  • on premises

  • user generated content

  • blogs

  • promotions

  • mobile

  • trade shows

  • events

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting