Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Improve efficiency
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Improve digital and social presence
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Acquire customers
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Increase sales & revenue
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Grow market share
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Enhance customer relationships
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Improve ROI
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Enter new markets internationally or locally
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Manage risk
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Scale best practices
- See 8 more
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Acquire customers
-
Increase sales & revenue
-
Enhance customer relationships
-
Improve stakeholder relations
-
Improve digital and social presence
-
Improve internal communications
-
Improve ROI
-
Establish thought leadership
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Improve consistency
-
Scale best practices
-
Improve efficiency
-
Enter new markets internationally or locally
- See 9 more
Top Channels
Channels Used
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e-mail
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mobile
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website
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offline
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phone calls
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mobile app
-
point of sale
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on premises
-
user generated content
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blogs
-
social media
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text SMS
-
chat
-
causes and charity
-
games
-
trade shows
-
video
-
omnichannel
-
display advertisement
- See 16 more
-
e-mail
-
mobile
-
website
-
offline
-
phone calls
-
mobile app
-
point of sale
-
on premises
-
user generated content
-
blogs
-
social media
-
text SMS
-
chat
-
causes and charity
-
games
-
trade shows
-
video
-
omnichannel
-
display advertisement
- See 16 more
