RingCentral Video Overview

RingCentral offers free online video meetings and team messaging in one app to boost team collaboration. Free video conferencing can be given to teams today.

Use Cases

Customers recommend Collaboration, Communication Management, Content Sharing, as the business use cases that they have been most satisfied with while using RingCentral Video.

Other use cases:

  • Engagement Management
  • Document Sharing
  • Workflow Management
  • Calendar Management
  • Conference Call Management
  • Training & Onboarding
  • Meeting Management
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Business Priorities

Improve Internal Communications and Improve Efficiency are the most popular business priorities that customers and associates have achieved using RingCentral Video.

Other priorities:

  • Improve Digital And Social Presence
  • Acquire Customers
  • Increase Sales & Revenue
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Scale Best Practices
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RingCentral Video Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral Video works with different mediums / channels such as Video. Chat. and Phone Calls.

RingCentral Video's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and RingCentral Video support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also RingCentral Video analytics capabilities include Analytics, and Custom Reports.

Reviews

"Any company that switches to RingCentral Contact Center and sets up skill-based routing the way we did should be able to save at least a minute per support call almost right away. It’s such an easy win." - John Monreal

RingCentral Video, Intelligencebank DAM, Demio, BigMarker Webinars, Zapnito, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral Video

Top Industries

  • Hospital & Health Care
  • Marketing and Advertising
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral Video is popular in Hospital & Health Care, Marketing And Advertising, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on RingCentral Video Use Cases

How can RingCentral Video enhance your Collaboration process?

What Are the key features of RingCentral Video for Communication Management?

How can RingCentral Video enhance your Content Sharing process?

What Are the key features of RingCentral Video for Engagement Management?

How can RingCentral Video optimize your Document Sharing Workflow?

11 buyers and buying teams have used Cuspera to assess how well RingCentral Video solved their Webinar and Conferencing needs. Cuspera uses 1608 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

John Monreal

Senior Director of Purchasing and Call Center Operations

ENT and Allergy
Any company that switches to RingCentral Contact Center and sets up skill-based routing the way we did should be able to save at least a minute per support call almost right away. It’s such an easy win. Testimonial By John Monreal
RingCentral Video testimonial

Elliot Hamby

Network Manager

Envera Systems
Because RingCentral Video works anywhere, we can have a field tech on their mobile phone at one of our neighborhoods, sharing a live video of an access panel or security camera. It’s like a real-time troubleshooting session, and it definitely helps us solve problems faster. Testimonial By Elliot Hamby
RingCentral Video testimonial

Aaron Bennett

CIO

San Francisco Symphony
With RingCentral, we’ve been able to shift to an all-digital format so that we can connect with audiences virtually during this challenging time. Particularly for the holidays, which is usually a social and cheerful time of year, RingCentral is allowing us to plan and execute events that bring the ...spirit of the holidays to our audiences.

Testimonial By Aaron Bennett
CUSTOMERS TESTIMONIALS
RingCentral Video testimonial

John Monreal

Senior Director of Purchasing and Call Center Operations

ENT and Allergy
Any company that switches to RingCentral Contact Center and sets up skill-based routing the way we did should be able to save at least a minute per support call almost right away. It’s such an easy win. Testimonial By John Monreal
RingCentral Video testimonial

Elliot Hamby

Network Manager

Envera Systems
Because RingCentral Video works anywhere, we can have a field tech on their mobile phone at one of our neighborhoods, sharing a live video of an access panel or security camera. It’s like a real-time troubleshooting session, and it definitely helps us solve problems faster. Testimonial By Elliot Hamby
RingCentral Video testimonial

Aaron Bennett

CIO

San Francisco Symphony
With RingCentral, we’ve been able to shift to an all-digital format so that we can connect with audiences virtually during this challenging time. Particularly for the holidays, which is usually a social and cheerful time of year, RingCentral is allowing us to plan and execute events that bring the ...spirit of the holidays to our audiences.

Testimonial By Aaron Bennett

Case Studies

Legal Services

CASE STUDY Finkelstein & Partners

RingCentral helped Finkelstein & Partners move to remote work with cloud-based phone, video, and messaging tools. The law firm needed a solution that integrated with Salesforce and supported remote o...perations. RingCentral enabled quick transition to work from home, with all staff using the new system within days. The firm used RingCentral Video for notarizations and team meetings. Employees became comfortable with remote technology, improving productivity and trust.

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CASE STUDY Ooredoo Myanmar

Engage Digital helped Ooredoo Myanmar improve digital customer service. Before, they could not track or answer Facebook comments. With Engage Digital, they unified all channels and managed more inter...actions. They added live chat for real-time help. During the 2020 lockdown, over half of agents worked remotely. Digital channels reduced wait times and made service faster. Ooredoo plans to add more channels and automation.

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CASE STUDY Northbrook Public Library

RingCentral helped Northbrook Public Library upgrade its old phone system. The library needed a modern solution to support 33,000 residents and 120 staff. RingCentral's cloud-based platform replaced ...their aging PBX, making communication easier and more reliable. Staff can now track calls, manage registrations, and work from home. The library also uses RingCentral for virtual meetings and webinars. This change improved productivity and made remote work possible during the pandemic.

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Education

CASE STUDY Institute of Marine Engineering, Science and Technology (IMarEST)

RingCentral helped the Institute of Marine Engineering, Science and Technology move staff to remote work during the COVID-19 lockdowns. Their old phone system was hard to manage and lacked features. ...With RingCentral, setup took only a few days. Staff could use business phone, video, and messaging from home. The transition was smooth and let the team keep working without problems.

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Hospital & Health Care

CASE STUDY Vituity

RingCentral helped Vituity replace its old phone system with a cloud communications solution. Doctors and clinicians could now make and take calls from anywhere, improving accessibility and efficienc...y. The new system kept patient communications secure and supported regulatory compliance. Vituity set up care navigators to stay in touch with patients after discharge. This led to a 42% reduction in hospital readmissions and higher patient satisfaction.

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Government Administration

CASE STUDY Association of California Water Agencies

RingCentral helped the Association of California Water Agencies fix their failing phone system. The nonprofit needed a simple, reliable way to stay connected, especially during the COVID-19 lockdown.... With RingCentral, staff could make calls from anywhere and handle admin tasks easily. Even tech-averse employees found the system easy to use. The switch let ACWA keep serving its members and the public without interruption, even when working from home.

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Frequently Asked Questions(FAQ)

for RingCentral Video

What is RingCentral Video?

RingCentral Video is a Video Conferencing and Team messaging platform to book meetings, chat with teammates, and experience the platform in action. This seamless video meetings helps to build, grow, and connect the teams from anywhere.

It provides advanced meeting inights which includes meeting summaries, topics, video highlight reels, keywords, and video transcription with speaker identification. It supports presentation modes following every movement of presentation and keeping everyone on the same page with screen sharing along with the features like whiteboard, breakout rooms, team huddle and dynamic end-to-end encryption.

Some of its features include free online video meetings, secure, high-quality HD video and audio, group chats with teammates and clients, file sharing and task management tools, boosting team collaboration and productivity, secure conversation and more.

What is RingCentral Video used for?

RingCentral Video is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Improve Efficiency by Collaboration, Communication Management and Content Sharing .

What are the top features of RingCentral Video?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of RingCentral Video.

Who uses RingCentral Video?

RingCentral Video is used by Hospital & Health Care, Marketing And Advertising and Consumer Services among other industries.

What are RingCentral Video alternatives?

Intelligencebank DAM, Demio, BigMarker Webinars and Zapnito are popular alternatives for RingCentral Video.

Where is RingCentral Video located?

RingCentral Video is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral Video for collaboration and communication management

RingCentral Video Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.39/5 ★

Read Reviews (7)
Analytics

4.21/5 ★

Read Reviews (17)
Custom Reports

4.19/5 ★

Read Reviews (101)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.39/5 ★

Read Reviews (7)
Analytics

4.21/5 ★

Read Reviews (17)
Custom Reports

4.19/5 ★

Read Reviews (101)

Software Failure Risk Guidance

?

for RingCentral Video

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral Video

RingCentral, Inc. News

Product

RingCentral Introduces Native AI Workforce Management for RingCX

RingCentral has introduced a native AI Workforce Management solution for RingCX by acquiring CommunityWFM. This solution leverages AI to optimize contact center staffing, improve real-time scheduling flexibility, and enhance agent empowerment. It uses machine learning to analyze data for precise forecasting and real-time adherence, ensuring efficient operations and improved customer experiences.

Read more →
Product

One platform, one vendor: How RingCentral creates a unified contact center to connect agents, experts, and customers

RingCentral has developed a unified contact center platform by integrating its UCaaS (RingEX) and CCaaS (RingCX) solutions. This integration streamlines operations, enhances agent efficiency, and improves customer experiences by reducing tool-switching and simplifying escalations. The platform supports seamless collaboration and customer engagement, leveraging AI and automation to optimize service delivery and reduce costs.

Read more →
Customer

Chicago Cubs Call Up RingCentral as Official Cloud-Based Business Communications Partner

RingCentral has been named the official cloud-based business communications partner for the Chicago Cubs. This partnership will enhance fan engagement and employee collaboration using RingCentral's AI-powered platform. The Cubs will leverage RingEXR for internal collaboration and RingCXR and RingSenseR for AI-driven customer service insights, integrating seamlessly with Microsoft Teams to improve fan experiences and operational efficiency.

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Product

RingCentral adds AI with AIR Everywhere - Yahoo Finance

RingCentral has introduced new AI features for its AI Receptionist (AIR), including appointment booking integration with Google Calendar and Microsoft Outlook, and support for multiple languages. The new standalone version, RingCentral AI Receptionist Everywhere (AIR Everywhere), extends these capabilities to third-party telephony systems, broadening its user base. This marks RingCentral's entry into agentic AI, competing with similar offerings from Salesforce, Microsoft, and Cisco.

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RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Company Website

https://www.ringcentral.com/

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO