Zapnito Overview

Zapnito delivers a B2B community and knowledge platform that enhances customer engagement through personalized education and knowledge sharing. This platform serves as a centralized hub where businesses can create and share valuable content throughout the customer lifecycle. Zapnito is designed to transform disengaged customers into active participants, reducing missed opportunities and potential revenue loss. Its customizable features allow businesses to tailor the platform to specific customer needs and business objectives, driving a competitive edge in community management. Trusted by leading B2B brands, Zapnito empowers organizations to leverage knowledge sharing as a strategic asset.

Use Cases

Customers recommend Engagement Management, Content Management, Communication Management, as the business use cases that they have been most satisfied with while using Zapnito.

Other use cases:

  • Collaboration
  • Onboarding
  • Social Media Analytics
  • Community Building
  • Sharing Knowledge
  • Advertisement
  • Generation Of New Leads
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Business Priorities

Increase Sales & Revenue and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Zapnito.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve ROI
  • Improve Internal Communications
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Increase Customer Life Time Value
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Zapnito Use-Cases and Business Priorities: Customer Satisfaction Data

Zapnito works with different mediums / channels such as Video. and Promotions.

Zapnito's features include Recording, Personalization, White Label, etc. and Zapnito support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Zapnito analytics capabilities include Analytics, and Custom Reports.

Reviews

"It’s been an exciting first year watching the number of users grow and the platform software develop. We’re pleased to have exceeded our targets and are looking forward to developing the Network further in our second year." - Carolyn Elliss

Zapnito, Niche Video Media, Bettermode, Socialengine, Forj, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Zapnito enables personalized knowledge sharing at scale through its customer community platform. It helps maximize customer lifetime value efficiently.

Popular Business Setting

for Zapnito

Top Industries

  • Non-Profit Organization Management
  • Information Technology and Services
  • Human Resources

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Zapnito is popular in Non-Profit Organization Management, Information Technology And Services, and Human Resources and is widely used by Mid Market, Enterprise, and Small Business.

Zapnito Customer wins, Customer success stories, Case studies

How does Zapnito facilitate Engagement Management?

What makes Zapnito ideal for Content Management?

How does Zapnito address your Communication Management Challenges?

What benefits does Zapnito offer for Collaboration?

How efficiently Does Zapnito manage your Onboarding?

18 buyers and buying teams have used Cuspera to assess how well Zapnito solved their Community Management needs. Cuspera uses 822 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

CUSTOMERS TESTIMONIALS
Zapnito testimonial

Carolyn Elliss

Communications and Projects Manager

FEBS
It’s been an exciting first year watching the number of users grow and the platform software develop. We’re pleased to have exceeded our targets and are looking forward to developing the Network further in our second year. Testimonial By Carolyn Elliss
Zapnito testimonial

John Jeffcock

CEO and Founder

Winmark Global
Zapnito did a fantastic job of getting up to speed and it was also clear to us that Zapnito had the whole process pre-mapped. In that way, they'd already done the hard work for us. Testimonial By John Jeffcock
Zapnito testimonial

James Farmer

Co-Founder

B2B Marketing
Zapnito arrived and had everything we needed out of the box. Testimonial By James Farmer
CUSTOMERS TESTIMONIALS
Zapnito testimonial

Carolyn Elliss

Communications and Projects Manager

FEBS
It’s been an exciting first year watching the number of users grow and the platform software develop. We’re pleased to have exceeded our targets and are looking forward to developing the Network further in our second year. Testimonial By Carolyn Elliss
Zapnito testimonial

John Jeffcock

CEO and Founder

Winmark Global
Zapnito did a fantastic job of getting up to speed and it was also clear to us that Zapnito had the whole process pre-mapped. In that way, they'd already done the hard work for us. Testimonial By John Jeffcock
Zapnito testimonial

James Farmer

Co-Founder

B2B Marketing
Zapnito arrived and had everything we needed out of the box. Testimonial By James Farmer

ARBS

Zapnito helped ARBS create a branded online community called the ARBS Network. MAG used this platform to increase sponsor value and boost member engagement. The dedicated community space allowed for ...better connections and interactions. The case highlights the benefits of using Zapnito for community-led growth. No specific numbers or metrics are mentioned in the content.

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B2B Marketing - Marketing And Advertising

Zapnito helped B2B Marketing build Propolis, an online community. The goal was to deliver proven ROI and expand knowledge sharing. The case highlights how the community platform supports business gro...wth. B2B Marketing saw value in using Zapnito for community-led engagement. The results focus on improved ROI and increased knowledge for members.

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Chemist + Druggist - Publishing

Zapnito helped Chemist + Druggist build an online community. The goal was to deliver ROI and create a space that is more than just event technology. The community supports engagement for the pharmace...utical publication. The case highlights the value of community-led growth for media brands.

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Ethical Trading Initiative (ETI) - Non Profit Organization Management

Zapnito helped the Ethical Trading Initiative (ETI) build a strong online community. ETI needed a platform to unite companies, trade unions, and NGOs for ethical supply chain work. Zapnito delivered ...a custom platform with expert content, collaboration tools, and analytics. ETI grew from 30 to 800 members in two years. The platform saw a 26% yearly rise in traffic and a 61% returning member rate. Over 3,000 resources were downloaded, and user interaction grew by 47% year over year.

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FEBS & Wiley - Publishing

Zapnito helped FEBS & Wiley build an innovative online community. The community exceeded targets set by FEBS & Wiley. The case highlights the use of Zapnito for community-led growth. FEBS & Wiley use...d the platform to engage their audience. The results show success in reaching and surpassing goals.

Read more →

Instructional Empowerment - Education

Zapnito helped Instructional Empowerment build an online community for educators. The team used Zapnito’s privacy settings to create both public and private spaces for sharing and collaboration. They... used the analytics dashboard to track engagement and improve the experience. In just three months, nearly 3,000 members joined the community. The platform made it easy for the team to guide members and support their mission to help students succeed.

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Inside Zapnito | Episode 2 | Event Update: Inside CLG: Profiles Walkthrough

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Frequently Asked Questions(FAQ)

for Zapnito

What is Zapnito?

Zapnito is the community software platform built to showcase expertise. Zapnito is used to create branded expert networks that promote thought leadership, increase revenue, and build engagement and trust with the audience.

Zapnito provides a flexible design, fast implementation, easy to use interface, along with personalized support. Zapnito integrates with third-party platforms such as Google Analytics, Tag Manager, Braintree, and Learnosity.

What is Zapnito used for?

Zapnito is a Community Management Software mainly used by its customers to Increase Sales & Revenue and Establish Thought Leadership by Engagement Management, Content Management and Communication Management .

What are the top features of Zapnito?

Recording, Personalization and White label are some of the top features of Zapnito.

Who uses Zapnito?

Zapnito is used by Non-Profit Organization Management, Information Technology And Services and Human Resources among other industries.

What are Zapnito alternatives?

Niche Video Media, Bettermode, Socialengine and Forj are popular alternatives for Zapnito.

Where is Zapnito located?

Zapnito is headquartered at Mindspace , 9th Floor, 9 Appold Street, London EC2A 2AP.
lightning

Peers used Zapnito for engagement management and content management

Zapnito Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.14/5 ★

Read Reviews (1)
Analytics

4.65/5 ★

Read Reviews (59)
Custom Reports

4.64/5 ★

Read Reviews (95)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.14/5 ★

Read Reviews (1)
Analytics

4.65/5 ★

Read Reviews (59)
Custom Reports

4.64/5 ★

Read Reviews (95)

Software Failure Risk Guidance

?

for Zapnito

Overall Risk Meter

Low Medium High

Top Failure Risks for Zapnito

Zapnito Ltd. Profile

Company Name

Zapnito Ltd.

Company Website

//zapnito.com

Year Founded

2014

HQ Location

Mindspace , 9th Floor, 9 Appold Street, London EC2A 2AP

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

SERIES A