Zapnito Overview

Zapnito enables personalized knowledge sharing at scale through its customer community platform. It helps maximize customer lifetime value efficiently.

Use Cases

Customers recommend Engagement Management, Content Management, Communication Management, as the business use cases that they have been most satisfied with while using Zapnito.

Other use cases:

  • Collaboration
  • Onboarding
  • Social Media Analytics
  • Community Building
  • Sharing Knowledge
  • Advertisement
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Zapnito.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve ROI
  • Improve Internal Communications
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Zapnito Use-Cases and Business Priorities: Customer Satisfaction Data

Zapnito works with different mediums / channels such as Video, and Promotions,

Zapnito's features include Recording, Personalization, White Label, etc.

Reviews

"It was vital to create a peer-to-peer environment for doctors. Our members know that they can get trusted information, and engage in conversation." - Simon Grime

Zapnito, Forj, Hivebrite, Packback, Higher Logic Online Community, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zapnito

Top Industries

  • Non-Profit Organization Management
  • Information Technology and Services
  • Human Resources

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Zapnito is popular in Non-Profit Organization Management, Information Technology And Services, and Human Resources and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Zapnito Use Cases

What benefits does Zapnito offer for Engagement Management?

How can Zapnito enhance your Content Management process?

What solutions does Zapnito provide for Communication Management?

How can Zapnito enhance your Collaboration process?

What benefits does Zapnito offer for Onboarding?

21+ more Business Use Cases

18 buyers and buying teams have used Cuspera to assess how well Zapnito solved their Community Management needs. Cuspera uses 822 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zapnito testimonial

Simon Grime

Executive Director

Wilmington Healthcare's OnMedica

It was vital to create a peer-to-peer environment for doctors. Our members know that they can get trusted information, and engage in conversation. Testimonial By Simon Grime
Zapnito testimonial

Suki Thompson

Oystercatchers

I wanted to create what we had within the club and take it online. Testimonial By Suki Thompson
Zapnito testimonial

Thirza Loffeld

Community Manager

WildHub Community

I don't have a background in [technology] and [the Zapnito team] made me feel empowered to actually move things forward. Testimonial By Thirza Loffeld
CUSTOMERS TESTIMONIALS
Zapnito testimonial

Simon Grime

Executive Director

Wilmington Healthcare's OnMedica

It was vital to create a peer-to-peer environment for doctors. Our members know that they can get trusted information, and engage in conversation. Testimonial By Simon Grime
Zapnito testimonial

Suki Thompson

Oystercatchers

I wanted to create what we had within the club and take it online. Testimonial By Suki Thompson
Zapnito testimonial

Thirza Loffeld

Community Manager

WildHub Community

I don't have a background in [technology] and [the Zapnito team] made me feel empowered to actually move things forward. Testimonial By Thirza Loffeld

Case Studies

COMPANY INDUSTRY CASE STUDIES
Zapnito case study
Management Consulting
Management Consulting
Case Study Oystercatchers

How the Oystercatchers Club became a thriving online community with Zapnito

Read More
Zapnito case study
Hospital & Health Care
Hospital & Health Care
Case Study Wilmington Healthcare's OnMedica

Learn How Wilmington Healthcare's OnMedica community provides GPs and specialists with up-to-date educational content and opportunities to share and collaborate.

Read More
Zapnito case study
Information Technology and Services
Information Technology and Services
Case Study Springer Nature

How Springer Nature used their Zapnito-powered online communities to improve engagement and awareness of their journal portfolio, and to open new doors to discovery.

Read More

Video

Inside Zapnito | Episode 2 | Event Update: Inside CLG: Profiles Walkthrough

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zapnito

What is Zapnito?

Zapnito is the community software platform built to showcase expertise. Zapnito is used to create branded expert networks that promote thought leadership, increase revenue, and build engagement and trust with the audience.

Zapnito provides a flexible design, fast implementation, easy to use interface, along with personalized support. Zapnito integrates with third-party platforms such as Google Analytics, Tag Manager, Braintree, and Learnosity.

What is Zapnito used for?

Zapnito is a Community Management Software mainly used by its customers to Increase Sales & Revenue and Establish Thought Leadership by Engagement Management, Content Management and Communication Management .

What are the top features of Zapnito?

Recording, Personalization and White label are some of the top features of Zapnito.

Who uses Zapnito?

Zapnito is used by Non-Profit Organization Management, Information Technology And Services and Human Resources among other industries.

What are Zapnito alternatives?

Forj, Hivebrite, Packback and Higher Logic Online Community are popular alternatives for Zapnito.

Where is Zapnito located?

Zapnito is headquartered at Mindspace , 9th Floor, 9 Appold Street, London EC2A 2AP.
lightning

Peers used Zapnito for engagement management and content management

Zapnito Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.14/5 ★

Read Reviews (1)
Analytics

4.65/5 ★

Read Reviews (59)
Custom Reports

4.64/5 ★

Read Reviews (95)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.14/5 ★

Read Reviews (1)
Analytics

4.65/5 ★

Read Reviews (59)
Custom Reports

4.64/5 ★

Read Reviews (95)

Software Failure Risk Guidance

?

for Zapnito

Overall Risk Meter

Low Medium High

Top Failure Risks for Zapnito

Zapnito Ltd. Feeds

Customer Knowledge Sharing: Explained

What if how we engage with our Customers is all wrong? Customers are a company’s greatest asset next to its employees. While budgets are stacked at 90% towards acquisition of new customers, existing customers get the shorter end of the stick.   Research shows that 71% of customers are at risk of churn when not […]

The post Customer Knowledge Sharing: Explained appeared first on Zapnito.

17/06/2024 - source

Designing Zapnito’s New Brand Identity

The Zapnito brand didn’t stand out. Here’s how we fixed it.  At Zapnito, we once assumed that our distinctiveness would naturally shine through. Our product and strategic support has helped many leading B2B brands to build successful online communities, built around knowledge sharing. This (we believed) is how and why people would remember us.  Today […]

The post Designing Zapnito’s New Brand Identity appeared first on Zapnito.

29/01/2024 - source

The Six Types of Online Communities You Should Know About

Businesses are increasingly understanding that their audiences, customers and clients are their most important asset, and utilizing online communities to engage, nurture and reward them. There are many B2C brands doing this incredibly well, and B2B is not far behind.

The post The Six Types of Online Communities You Should Know About appeared first on Zapnito.

26/09/2023 - source

Zapnito Ltd. Profile

Company Name

Zapnito Ltd.

Company Website

//zapnito.com

Year Founded

2014

HQ Location

Mindspace , 9th Floor, 9 Appold Street, London EC2A 2AP

Employees

1-10

Social

Financials

SERIES A