Zapnito Overview
Zapnito delivers a B2B community and knowledge platform that enhances customer engagement through personalized education and knowledge sharing. This platform serves as a centralized hub where businesses can create and share valuable content throughout the customer lifecycle. Zapnito is designed to transform disengaged customers into active participants, reducing missed opportunities and potential revenue loss. Its customizable features allow businesses to tailor the platform to specific customer needs and business objectives, driving a competitive edge in community management. Trusted by leading B2B brands, Zapnito empowers organizations to leverage knowledge sharing as a strategic asset.
Use Cases
Customers recommend Engagement Management, Content Management, Communication Management, as the business use cases that they have been most satisfied with while using Zapnito.
Business Priorities
Increase Sales & Revenue and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Zapnito.
Zapnito Use-Cases and Business Priorities: Customer Satisfaction Data
Zapnito works with different mediums / channels such as Video. and Promotions.
Zapnito's features include Recording, Personalization, White Label, etc. and Zapnito support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Zapnito analytics capabilities include Analytics, and Custom Reports.
Reviews
"Zapnito arrived and had everything we needed out of the box." - James Farmer
Peer review evidence (same sources as the product rating summary)
"...I love the way its easy to build an engaging community...." Peer review by Sam Dawson
"...+87% above target on visits +13% above target for average time engaged +62% above target for new content shares A True Partnership...." Case Study FEBS
"...When FEBS was looking for a new home for its journals, it wanted to find a publishing partner also able to help the organization innovate and better serve its community through a new digital offering...." Case Study FEBS
Zapnito, Bettermode, Socialengine, Forj, dominKnow, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Zapnito enables personalized knowledge sharing at scale through its customer community platform. It helps maximize customer lifetime value efficiently.
Popular Business Setting
for Zapnito
Top Industries
- Non-Profit Organization Management
- Information Technology and Services
- Human Resources
Popular in
- Mid Market
- Enterprise
- Small Business
Zapnito is popular in Non-Profit Organization Management, Information Technology And Services, and Human Resources and is widely used by Mid Market, Enterprise, and Small Business.
Zapnito Customer wins, Customer success stories, Case studies
How can Zapnito optimize your Engagement Management Workflow?
How does Zapnito address your Content Management Challenges?
Why is Zapnito the best choice for Communication Management?
Why is Zapnito the best choice for Collaboration?
How can Zapnito optimize your Onboarding Workflow?
18 buyers and buying teams have used Cuspera to assess how well Zapnito solved their Community Management needs. Cuspera uses 822 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Zapnito arrived and had everything we needed out of the box. Testimonial By James Farmer |
|
The community was a way of creating an additional call to action that would allow people to come in, get to know us and establish a relationship. Testimonial By Claire Rahmatallah |
|
It’s been an exciting first year watching the number of users grow and the platform software develop. We’re pleased to have exceeded our targets and are looking forward to developing the Network further in our second year. Testimonial By Carolyn Elliss |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
James Farmer Co-Founder B2B Marketing |
Zapnito arrived and had everything we needed out of the box. Testimonial By James Farmer |
|
Claire Rahmatallah Director of Marketing Sova |
The community was a way of creating an additional call to action that would allow people to come in, get to know us and establish a relationship. Testimonial By Claire Rahmatallah |
|
Carolyn Elliss Communications and Projects Manager FEBS |
It’s been an exciting first year watching the number of users grow and the platform software develop. We’re pleased to have exceeded our targets and are looking forward to developing the Network further in our second year. Testimonial By Carolyn Elliss |
Union for International Cancer Control (UICC) - Non Profit Organization Management - Medium
Inside Zapnito | Episode 2 | Event Update: Inside CLG: Profiles Walkthrough
Frequently Asked Questions (FAQ)
What buyers ask before choosing Zapnito
What is Zapnito?
Zapnito is the community software platform built to showcase expertise. Zapnito is used to create branded expert networks that promote thought leadership, increase revenue, and build engagement and trust with the audience.
Zapnito provides a flexible design, fast implementation, easy to use interface, along with personalized support. Zapnito integrates with third-party platforms such as Google Analytics, Tag Manager, Braintree, and Learnosity.
What is Zapnito used for?
What are the top features of Zapnito?
Who uses Zapnito?
What are Zapnito alternatives?
Where is Zapnito located?
Peers used Zapnito for engagement management and content management
Zapnito Competitors
Zapnito Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (59) |
| Custom Reports | Read Reviews (95) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (59) |
| Custom Reports | Read Reviews (95) |
Software Failure Risk Guidance
?for Zapnito
Overall Risk Meter
Top Failure Risks for Zapnito
Zapnito Ltd. News
Introducing Community Success: A New Course f rom Zapnito
Zapnito has launched "Community Success," a new course designed for its customers to enhance community engagement and drive customer lifetime value. The course is based on Zapnito's Customer Knowledge Sharing Model (CKSM) and explores four distinct member mindsets. It includes case studies from clients like The Marketing Academy and Springer Nature, providing practical insights for optimizing community platforms.
Zapnito Ltd. Profile
HQ Location
Mindspace , 9th Floor, 9 Appold Street, London EC2A 2AP
Employees
1-10
Social
Financials
SERIES A
