Bettermode Overview

Bettermode addresses the challenge of fostering customer engagement and support through its customizable community platforms. Businesses can build branded portals, support forums, and engagement hubs tailored to their specific needs. The platform's AI-powered features enhance user interaction, providing a dynamic space for customers to connect and grow. This solution not only supports customer interaction but also strengthens brand loyalty by creating a centralized hub for communication and support. Bettermode's approach allows companies to cultivate a vibrant community, ultimately driving customer satisfaction and retention.

Use Cases

Customers recommend Engagement Management, Community Building, Content Management, as the business use cases that they have been most satisfied with while using Bettermode.

Other use cases:

  • Knowledge Management
  • White Labeling
  • Helpdesk Management
  • Lifetime Value Management
  • Collaboration
  • Generation Of New Leads
  • Customer Feedback Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Bettermode.

Other priorities:

  • Build Brand Awareness
  • Scale Best Practices
  • Establish Thought Leadership
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Launch New Products
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Bettermode Use-Cases and Business Priorities: Customer Satisfaction Data

Bettermode works with different mediums / channels such as Social Media. Video. and User Generated Content.

Bettermode's features include Gamification, Personalization, Alerts: Popups & Notifications, etc. and Bettermode support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Bettermode analytics capabilities include Custom Reports, and Analytics.

Reviews

"Tribe enabled us to swiftly launch a full-featured online community for customers and audiences to drive thought leadership and education." - Merily Leis

Bettermode, Zapnito, Socialengine, Forj, Hivebrite, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Bettermode is a no-code platform for building unique customer communities. Engagement tools are provided to enhance customization and interaction.

Popular Business Setting

for Bettermode

Top Industries

  • Information Technology and Services
  • Computer Software
  • Health, Wellness and Fitness

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Bettermode is popular in Information Technology And Services, Computer Software, and Health, Wellness And Fitness and is widely used by Mid Market, Enterprise, and Large Enterprise.

Bettermode Customer wins, Customer success stories, Case studies

How can Bettermode enhance your Engagement Management process?

What solutions does Bettermode provide for Community Building?

What solutions does Bettermode provide for Content Management?

How can Bettermode optimize your Knowledge Management Workflow?

How efficiently Does Bettermode manage your White Labeling?

11 buyers and buying teams have used Cuspera to assess how well Bettermode solved their Community Management needs. Cuspera uses 966 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

CUSTOMERS TESTIMONIALS
Bettermode testimonial

Merily Leis

Head of Marketing

Klaus
Tribe enabled us to swiftly launch a full-featured online community for customers and audiences to drive thought leadership and education. Testimonial By Merily Leis
Bettermode testimonial

Philip Stappen

Product Owner

DeineTierwelt
Tribe helped us seamlessly launch a customized social media-type community complete with feeds, groups, and different post types to improve the user engagement on our marketplace. Testimonial By Philip Stappen
Bettermode testimonial

Matthew Murray

Partner: COO & CMO

Love Wellness
Tribe Platform enabled us to launch an easy-to-use and customizable brand community based on the familiar design of popular social networks. Testimonial By Matthew Murray
CUSTOMERS TESTIMONIALS
Bettermode testimonial

Merily Leis

Head of Marketing

Klaus
Tribe enabled us to swiftly launch a full-featured online community for customers and audiences to drive thought leadership and education. Testimonial By Merily Leis
Bettermode testimonial

Philip Stappen

Product Owner

DeineTierwelt
Tribe helped us seamlessly launch a customized social media-type community complete with feeds, groups, and different post types to improve the user engagement on our marketplace. Testimonial By Philip Stappen
Bettermode testimonial

Matthew Murray

Partner: COO & CMO

Love Wellness
Tribe Platform enabled us to launch an easy-to-use and customizable brand community based on the familiar design of popular social networks. Testimonial By Matthew Murray

Lenovo Legion - Consumer Electronics

Bettermode helped Lenovo Legion build a global gaming community. Lenovo wanted to connect gamers, support 10 languages, and get product feedback. Bettermode's platform enabled a 270% growth in engage...ment and supported over 200,000 active users. Key features included Twitch integration, event management, and a rewards system. The new community improved user interaction, feedback, and brand loyalty.

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Logitech - Consumer Electronics

Logitech used Bettermode's knowledge base platform to improve customer support. They faced too many support tickets and scattered documentation. Bettermode helped them create a central, multilingual ...hub for product information. This reduced support ticket volume and let support teams focus on complex issues. Customers now find answers faster and are more satisfied.

Read on →

Yoto - Consumer Electronics

Yoto used Bettermode to build Yoto Space, a safe online community for families. The challenge was to help users find audio stories, share artwork, and support content creators. Bettermode provided to...ols for content discovery, parent forums, and creator collaboration. As a result, Yoto Space now has over 50,000 engaged members and a large audio library. Parents and creators actively participate and share content.

Read on →

SmartSuite - Information Technology And Services

Bettermode helped SmartSuite build a strong online community. SmartSuite used Bettermode to connect users, share feedback, and boost collaboration. The community features feedback channels, beta test...ing, and webinars. Users share tips and help each other. As a result, teams are happier, more productive, and better connected.

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IBM - Information Technology And Services

IBM used the Bettermode platform to improve its SkillsBuild online learning community. IBM wanted to boost engagement, retention, and global access for learners. Bettermode provided interactive forum...s, live webinars, resource libraries, and mentorship features. As a result, IBM saw a 21% growth in member retention and supported learners in 22 languages. The platform helped IBM create a more engaging and supportive learning experience worldwide.

Read on →

Herbal Entrepreneur - Education

Bettermode helped Herbal Entrepreneur build a strong online community for herbalists. The team used features like Spaces, Collections, Private Messages, and Gated Content to create a professional and... secure space. They moved from Facebook Groups to Bettermode for better data ownership and engagement. The community grew to over 1,000 members, with more than 100 paid members. Member engagement and brand loyalty improved after using Bettermode.

Read on →

No Code & Bettermode with Caio Calderari - Bettermode Creators

Video Thumbnail

Frequently Asked Questions(FAQ)

for Bettermode

What is Bettermode?

Bettermode is a Community Management Software, a flexible community engine that renders traditional online forums obsolete. It is highly user-centric and meets the business needs and audiences.

Bettermode has an engaging social dimension. It enables users to explore topics, follow threads, post queries, and initiate discussions. Apart from these, users can also perform a wide variety of social actions like commenting, sharing, and upvoting.

Bettermode is designed to be adaptable and flexible, to build a community that suits the business needs and consumers. Analytics help users gain valuable insight into community performance. Tribe allows users to sign up using established platforms such as Google, Facebook, Slack and LinkedIn. Single Sign On (SSO) can also be configured for enterprise customers. It provides integrations with third-party apps to automate processes and add functionalities such as polls, events, Q&As.

What is Bettermode used for?

Bettermode is a Community Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Community Building and Content Management .

What are the top features of Bettermode?

Gamification, Personalization and Alerts: popups & Notifications are some of the top features of Bettermode.

Who uses Bettermode?

Bettermode is used by Information Technology And Services, Computer Software and Health, Wellness And Fitness among other industries.

What are Bettermode alternatives?

Zapnito, Socialengine, Forj and Hivebrite are popular alternatives for Bettermode.

Where is Bettermode located?

Bettermode is headquartered at 22 Wellesley St E, Toronto, Ontario CA.
lightning

Peers used Bettermode for engagement management and community building

Bettermode Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.07/5 ★

Read Reviews (3)
Custom Reports

4.84/5 ★

Read Reviews (127)
Analytics

4.80/5 ★

Read Reviews (49)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.07/5 ★

Read Reviews (3)
Custom Reports

4.84/5 ★

Read Reviews (127)
Analytics

4.80/5 ★

Read Reviews (49)

Software Failure Risk Guidance

?

for Bettermode

Overall Risk Meter

Low Medium High

Top Failure Risks for Bettermode

Bettermode Inc News

Product

Enhanced Composer with Table and Table of Content

Bettermode.com has updated its Composer with new features: tables for structured data and a clickable table of contents for easier navigation in long posts. These enhancements aim to improve content organization and readability.

Read more →

Bettermode Inc Profile

Company Name

Bettermode Inc

Company Website

https://bettermode.com/

Year Founded

2018

HQ Location

22 Wellesley St E, Toronto, Ontario CA

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

SEED