Overview: RingCentral Video and NTT Cloud UC (formerly Arkadin Anywhere) as Webinar and Conferencing Category solutions.
RingCentral Video offers robust capabilities for communication management and internal collaboration, making it a top choice for large enterprises and healthcare industries. Meanwhile, NTT Cloud UC focuses on enhancing conference call management and social media presence for small to medium businesses across diverse sectors including pharmaceuticals and information technology. Both platforms provide 24/7 support, but RingCentral Video stands out with a higher emphasis on integration features and compliance, appealing to larger organizations seeking comprehensive communication solutions.
RingCentral Video and NTT Cloud UC (formerly Arkadin Anywhere): Best Use cases based on the customer satisfaction data
Key Capabilities Supported
RingCentral Video excels in collaboration and communication management, supporting activities like content sharing and engagement management. read more ⇒
NTT Cloud UC prioritizes conference call management and advertisement alongside collaboration and content management. read more ⇒
Business Goals
RingCentral Video aims to improve internal communications and efficiency, vital for driving increased sales and market share. read more ⇒
NTT Cloud UC helps to improve efficiency and event ROI while focusing on internal communication enhancements. read more ⇒
Core Features
Key features include strong integration capabilities, custom reports, and data security, catering to businesses needing robust data management. read more ⇒
Key features include analytics and security, with a notable focus on data import and export for seamless information handling. read more ⇒
Vendor Support
Offers comprehensive 24/7 support through multiple channels including chat and phone, emphasizing customer convenience. read more ⇒
Provides 24/7 support mainly through phone and chat, suitable for businesses that prioritize immediate assistance. read more ⇒
Segments and Industries
Predominantly used by large enterprises and healthcare industries, indicating its scalability for large-scale operations. read more ⇒
Used across various industries like pharmaceuticals and IT, focusing on small to mid-market segments. read more ⇒
Operational Alignment
Designed for large-scale operations, it fits into complex organizational workflows of large corporations. read more ⇒
Tailored for small to mid-market businesses, aligning well within less complex operational environments. read more ⇒
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High