Comparison Summary
Introducing Riva and Kaisa
Riva, Kaisa, RevenueGrid Inbox, Salesforce Engage, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Riva covers Engagement Management, Collaboration, Helpdesk Management, Business Development, etc.
Kaisa focuses on Communication Management with Phone Calls, Campaign Management with Phone Calls, Helpdesk Management with Phone Calls, Digital Marketing with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Business Need
Total Processes
(we found evidences for)
45
38
Total Goals
(we found evidences for)
10
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Increase sales & revenue
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Increase customer life time value
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Improve efficiency
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Enter new markets internationally or locally
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Grow market share
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Improve brand engagement
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Improve internal communications
- See 7 more
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Build brand awareness
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Improve efficiency
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Improve internal communications
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Launch new products
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Improve brand engagement
- See 5 more
Top Channels
Channels Used
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phone calls
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website
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offline
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text SMS
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e-mail
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promotions
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point of sale
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events
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trade shows
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video
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mobile
- See 8 more
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phone calls
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website
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offline
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text SMS
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e-mail
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promotions
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point of sale
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events
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trade shows
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video
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mobile
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
