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Compare Riva vs Kaisa

Comparison Summary

For Riva vs Kaisa comparison, Our AI algorithm looked at 1245 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Riva and Kaisa to solve their respective business needs.

Pros and cons of Riva and Kaisa

Riva is more suited to businesses that require Engagement Management and Collaboration where as Kaisa is focused towards Communication Management with Phone Calls and Campaign Management with Phone Calls .

logo Riva

Focus area

Software Failure Risk

  • low

logo Kaisa

Focus area

Software Failure Risk

  • medium

About

Trusted platform for enterprise CRM, calendar and inbox sync enabling meeting of sales engagement targets

Custom engagement platform for high-consideration purchases

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

45

38

Total Goals
(we found evidences for)

10

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management



business development


communication management

tracking & monitoring communications

sending & publishing communications


contact list management

creating contact list


social media management

social media analytics


sales document management

proposal & quote management

contract management



knowledge management


international marketing


calendar management


customer feedback management

measuring customer satisfaction


workflow management


lifetime value management





loyalty management


sales call management


campaign analytics


campaign management

campaign analytics




conversion management


conference call management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Improve internal communications

  • See 7 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Improve efficiency

  • Improve internal communications

  • Launch new products

  • Improve brand engagement

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • website

  • offline

  • text SMS

  • e-mail

  • promotions

  • point of sale

  • events

  • trade shows

  • video

  • mobile

  • See 8 more
  • phone calls

  • website

  • offline

  • text SMS

  • e-mail

  • promotions

  • point of sale

  • events

  • trade shows

  • video

  • mobile

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting