cuspera logo CUSPERA

Compare Riva vs Mailsuite ''formerly Mailtrack''

Comparison Summary

For Riva vs Mailsuite ''formerly Mailtrack'' comparison, Our AI algorithm looked at 2075 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Riva and Mailsuite ''formerly Mailtrack'' to solve their respective business needs.

Pros and cons of Riva and Mailsuite ''formerly Mailtrack''

Riva is more suited to businesses that require Engagement Management and Collaboration where as Mailsuite ''formerly Mailtrack'' is focused towards Communication Management with E-Mail and Engagement Management with E-Mail .

logo Riva

Focus area

Riva is better than Mailsuite ''formerly Mailtrack'' for

Software Failure Risk

  • low

logo Mailsuite ''formerly Mailtrack''

Focus area

Software Failure Risk

  • medium

About

Trusted platform for enterprise CRM, calendar and inbox sync enabling meeting of sales engagement targets

Free email tracking for Gmail, with data security and email notifications

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

45

33

Total Goals
(we found evidences for)

10

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management



business development


communication management

tracking & monitoring communications

sending & publishing communications


contact list management

creating contact list


social media management

social media analytics


sales document management

proposal & quote management

contract management



knowledge management


international marketing


calendar management


customer feedback management

measuring customer satisfaction


workflow management


lifetime value management





follower management



rating and review management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Improve internal communications

  • See 7 more
  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Improve digital and social presence

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • mobile app

  • promotions

  • offline

  • point of sale

  • social media

  • user generated content

  • blogs

  • website

  • chat

  • Slack

  • See 10 more
  • e-mail

  • phone calls

  • mobile

  • mobile app

  • promotions

  • offline

  • point of sale

  • social media

  • user generated content

  • blogs

  • website

  • chat

  • Slack

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

high

{{{rsh_C_1}}}

Business Setting