Comparison Summary
This comparison report of Rocket.Chat vs. Mattermost is based on a specific set of business needs and context. The comparison uses 3288 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Rocket.Chat and Mattermost
Rocket.Chat, KeyReply, Acquire™, etc., belong to a category of solutions that help Live Chat, whereas Mattermost belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Rocket.Chat covers Collaboration with Chat, Communication Management with Chat, Sales Document Management with Chat, Content Management with Chat, etc.
Mattermost focuses on Collaboration, Workflow Management, Training & Onboarding, Communication Management with E-Mail, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Team collaboration software providing omnichannel communication through audio/video conferencing, real-time chat and other tools
Mattermost | open source messaging platform that enables secure team collaboration
Financials
SERIES A
SERIES B
Business Need
Total Processes
(we found evidences for)
38
57
Total Goals
(we found evidences for)
6
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Improve stakeholder relations
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Grow market share
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Increase sales & revenue
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Improve digital and social presence
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Scale best practices
- See 3 more
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Improve internal communications
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Scale best practices
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Improve efficiency
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve visibility
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Improve navigation
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Launch new products
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Improve digital and social presence
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Grow market share
- See 8 more
Top Channels
Channels Used
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chat
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video
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e-mail
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offline
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mobile
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phone calls
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website
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user generated content
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blogs
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Slack
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events
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trade shows
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mobile app
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on premises
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Skype
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promotions
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Whatsapp
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support groups
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social media
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point of sale
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review sites
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Amazon
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print media
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games
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display advertisement
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Twitter
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text SMS
- See 24 more
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chat
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video
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e-mail
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offline
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mobile
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phone calls
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website
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user generated content
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blogs
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Slack
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events
-
trade shows
-
mobile app
-
on premises
-
Skype
-
promotions
-
Whatsapp
-
support groups
-
social media
-
point of sale
-
review sites
-
Amazon
-
print media
-
games
-
display advertisement
-
Twitter
-
text SMS
- See 24 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
