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Compare Sage CRM vs Act!

Comparison Summary

For Sage CRM vs Act! comparison, Our AI algorithm looked at 7596 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Sage CRM and Act! to solve their respective business needs.

Pros and cons of Sage CRM and Act!

Sage CRM is more suited to businesses that require Sales Document Management with Mobile and Business Development where as Act! is focused towards Contact List Management and Engagement Management with E-Mail .

Both Sage CRM and Act! are CRM software, peers recommend Sage CRM for helpdesk management and sales document management where as Act! is more known for contact list management and tracking contacts .

logo Sage CRM

Focus area

Sage CRM is better than Act! for

Software Failure Risk

  • medium

logo Act!

Focus area

Act! is better than Sage CRM for

Software Failure Risk

  • medium

About

Top-rated cloud financial management

Act! CR

Age

2002

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

67

84

Total Goals
(we found evidences for)

13

10

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


business development


workflow management


engagement management

engaging and following up




campaign management

campaign monitoring


helpdesk management




communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads


contact list management

creating contact list


pipeline management


customer case management


relationship management


social media management

social media analytics


rating and review management


competitive intelligence


customer feedback management

measuring customer satisfaction


products & pricelist management


opportunity management



conversion management



trade show marketing


account management


content management


billing and invoice management


sales call management

meeting management


loyalty management

identify target customers


sales review & feedback






lead qualification


training & onboarding


follower management


promotion management




calendar management




knowledge management





talk track creation


talk track creation


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Improve ROI

  • Improve navigation

  • Improve digital and social presence

  • Improve efficiency

  • Launch new products

  • Shorten ramp up time

  • Enter new markets internationally or locally

  • See 10 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • Improve brand engagement

  • Grow market share

  • Improve consistency

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • website

  • offline

  • point of sale

  • mobile

  • promotions

  • channel partners

  • on premises

  • text SMS

  • print media

  • magazine

  • mobile app

  • trade shows

  • newsletter

  • Facebook

  • user generated content

  • blogs

  • events

  • chat

  • See 18 more
  • e-mail

  • phone calls

  • social media

  • website

  • offline

  • point of sale

  • mobile

  • promotions

  • channel partners

  • on premises

  • text SMS

  • print media

  • magazine

  • mobile app

  • trade shows

  • newsletter

  • Facebook

  • user generated content

  • blogs

  • events

  • chat

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting