cuspera logo CUSPERA

Sage CRM vs Blackbaud Luminate Online: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Sage CRM vs. Blackbaud Luminate Online is based on a specific set of business needs and context. The comparison uses 5956 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Sage CRM and Blackbaud Luminate Online

Sage CRM, Blackbaud Luminate Online, Quickbase, SalesNOW, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Sage CRM covers Sales Document Management with Mobile, Business Development, Workflow Management, Engagement Management, etc.

Blackbaud Luminate Online focuses on Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.

"The system sends the franchisees an email detailing the date and amount of the payment to be collected. It is very efficient; we don’t have to print and mail invoices or process checks " - Robert Masson

"Blackbaud helps us fulfill our mission by making it possible to do our work. Having the databases and software solution helps us connect people to the mission. " - Ann Symmonds

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Sage CRM

Focus area

Sage CRM is better than Blackbaud Luminate Online for

Software Failure Risk

  • medium

logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than Sage CRM for

Software Failure Risk

  • medium

About

Top-rated cloud financial management

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

Age

2002

1981

Financials

M&A

IPO

Business Need

Total Processes
(we found evidences for)

67

61

Total Goals
(we found evidences for)

13

10

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


business development


workflow management


engagement management

engaging and following up




campaign management

campaign monitoring


helpdesk management




communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads


contact list management

creating contact list


pipeline management


customer case management


relationship management


social media management

social media analytics


rating and review management


competitive intelligence


customer feedback management

measuring customer satisfaction


products & pricelist management


opportunity management



conversion management



trade show marketing


account management


content management


billing and invoice management


sales call management

meeting management


loyalty management


sales review & feedback






training & onboarding




personalized marketing


advocacy management




creating knowledge base


knowledge management

creating knowledge base


calendar management



touchpoint management


channel management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Improve ROI

  • Improve navigation

  • Improve digital and social presence

  • Improve efficiency

  • Launch new products

  • Shorten ramp up time

  • Enter new markets internationally or locally

  • See 10 more
  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • website

  • social media

  • mobile

  • promotions

  • point of sale

  • newsletter

  • trade shows

  • on premises

  • Instagram

  • Facebook

  • mobile app

  • See 11 more
  • e-mail

  • offline

  • causes and charity

  • website

  • social media

  • mobile

  • promotions

  • point of sale

  • newsletter

  • trade shows

  • on premises

  • Instagram

  • Facebook

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting