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Sage CRM vs Freshsales: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Sage CRM vs. Freshsales is based on a specific set of business needs and context. The comparison uses 11750 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Sage CRM and Freshsales

Sage CRM, Freshsales, Quickbase, SalesNOW, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Sage CRM covers Sales Document Management with Mobile, Business Development, Workflow Management, Engagement Management, etc.

Freshsales focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Lead Management with E-Mail, etc.

"We've had Sage CRM for nearly a year now and we have actually seen a 50% increase in efficiency and productivity " - Katie Edmonds

"Freshsales saves us a lot of time! We are able to reach out to more people, connect with them better, and even become more efficient as a team, internally. The CRM is literally our major point of focus throughout the day. All of us are on the system..., the information is seamless, relevant, and up-to-date. " - Leanne Cooper

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Sage CRM

Focus area

Sage CRM is better than Freshsales for

Software Failure Risk

  • medium

logo Freshsales

Focus area

Freshsales is better than Sage CRM for

Software Failure Risk

  • medium

About

Top-rated cloud financial management

AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure

Age

2002

2010

Financials

M&A

SERIES H

Business Need

Total Processes
(we found evidences for)

67

107

Total Goals
(we found evidences for)

13

13

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


business development



engagement management

engaging and following up




campaign management

campaign monitoring





communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads


contact list management

creating contact list


pipeline management


customer case management


relationship management


social media management

social media analytics


rating and review management


competitive intelligence


customer feedback management

measuring customer satisfaction


products & pricelist management


opportunity management



conversion management



trade show marketing


account management


content management


billing and invoice management


sales call management

meeting management


loyalty management


sales review & feedback






lead qualification


training & onboarding




follower management


discount management


promotion management







performance management





segmentation and targeting


relationship marketing


knowledge management




lifetime value management


revenue cycle management


database marketing



conference call management


touchpoint management



calendar management



motivation management


channel management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Improve ROI

  • Improve navigation

  • Improve digital and social presence

  • Improve efficiency

  • Launch new products

  • Shorten ramp up time

  • Enter new markets internationally or locally

  • See 10 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve internal communications

  • Improve ROI

  • Improve visibility

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Grow market share

  • Launch new products

  • Shorten ramp up time

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • chat

  • mobile

  • social media

  • offline

  • mobile app

  • video

  • text SMS

  • user generated content

  • blogs

  • point of sale

  • Skype

  • Facebook

  • on premises

  • promotions

  • events

  • trade shows

  • Twitter

  • Slack

  • games

  • LinkedIn

  • newsletter

  • omnichannel

  • See 22 more
  • e-mail

  • phone calls

  • website

  • chat

  • mobile

  • social media

  • offline

  • mobile app

  • video

  • text SMS

  • user generated content

  • blogs

  • point of sale

  • Skype

  • Facebook

  • on premises

  • promotions

  • events

  • trade shows

  • Twitter

  • Slack

  • games

  • LinkedIn

  • newsletter

  • omnichannel

  • See 22 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting