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Sage CRM vs Lightspeed Retail: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Sage CRM vs. Lightspeed Retail is based on a specific set of business needs and context. The comparison uses 6844 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Sage CRM and Lightspeed Retail

Sage CRM, Quickbase, SalesNOW, etc., belong to a category of solutions that help CRM, whereas Lightspeed Retail, Lightspeed Restaurant, Loyverse POS, etc., belong to a category of solutions that help POS. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Sage CRM covers Sales Document Management with Mobile, Business Development, Workflow Management, Engagement Management, etc.

Lightspeed Retail focuses on Helpdesk Management with Phone Calls, Training & Onboarding with Website, Loyalty Management with Offline, Workflow Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Sage CRM

Focus area

Sage CRM is better than Lightspeed Retail for

Software Failure Risk

  • medium

logo Lightspeed Retail

Focus area

Lightspeed Retail is better than Sage CRM for

Software Failure Risk

  • medium

About

Top-rated cloud financial management

Lightspeed POS systems and iPad point of sale solutions

Age

2002

2005

Financials

M&A

IPO

Business Need

Total Processes
(we found evidences for)

67

52

Total Goals
(we found evidences for)

13

7

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


business development


workflow management


engagement management

engaging and following up




campaign management


helpdesk management




communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads


contact list management


pipeline management


customer case management


relationship management


social media management

social media analytics


rating and review management


competitive intelligence


customer feedback management

measuring customer satisfaction


products & pricelist management


opportunity management



conversion management



trade show marketing


account management


content management


billing and invoice management


sales call management

meeting management


loyalty management

customise loyalty program


sales review & feedback





training & onboarding


discount management


promotion management




knowledge management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Improve ROI

  • Improve navigation

  • Improve digital and social presence

  • Improve efficiency

  • Launch new products

  • Shorten ramp up time

  • Enter new markets internationally or locally

  • See 10 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Increase sales & revenue

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • See 4 more

Top Channels

Channels Used

  • offline

  • phone calls

  • point of sale

  • e-mail

  • promotions

  • on premises

  • website

  • trade shows

  • omnichannel

  • games

  • chat

  • mobile

  • video

  • coupons

  • user generated content

  • blogs

  • review sites

  • eBay

  • mobile app

  • See 16 more
  • offline

  • phone calls

  • point of sale

  • e-mail

  • promotions

  • on premises

  • website

  • trade shows

  • omnichannel

  • games

  • chat

  • mobile

  • video

  • coupons

  • user generated content

  • blogs

  • review sites

  • eBay

  • mobile app

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting