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Sage CRM vs Zoho CRM Plus: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Sage CRM vs. Zoho CRM Plus is based on a specific set of business needs and context. The comparison uses 4298 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Sage CRM and Zoho CRM Plus

Sage CRM, Zoho CRM Plus, Quickbase, SalesNOW, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Sage CRM covers Sales Document Management with Mobile, Business Development, Workflow Management, Engagement Management, etc.

Zoho CRM Plus focuses on Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.

"It became very apparent to all of us, if all of the data was in one centralized location then everyone could have access to current information all of the time, It was time to find a new solution. " - Karen Zfaty

"Salesforce Is A Nightmare To Setup. Zoho Is 100x Easier To Setup And Use. " - Mark Kosier

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Sage CRM

Focus area

Sage CRM is better than Zoho CRM Plus for

Software Failure Risk

  • medium

logo Zoho CRM Plus

Focus area

Zoho CRM Plus is better than Sage CRM for

Software Failure Risk

  • medium

About

Top-rated cloud financial management

Zoho CRM Plus | The customer experience platform across every channel

Age

2002

1996

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

67

50

Total Goals
(we found evidences for)

13

6

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


business development


workflow management


engagement management

engaging and following up




campaign management


helpdesk management




communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads


contact list management


pipeline management


customer case management


relationship management


social media management

social media analytics

engaging on social media


rating and review management


competitive intelligence


customer feedback management

measuring customer satisfaction


products & pricelist management


opportunity management



conversion management



trade show marketing


account management


content management


billing and invoice management


sales call management

meeting management


loyalty management


sales review & feedback





lead qualification


training & onboarding



discount management


promotion management


social media marketing


lifetime value management


knowledge management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Improve ROI

  • Improve navigation

  • Improve digital and social presence

  • Improve efficiency

  • Launch new products

  • Shorten ramp up time

  • Enter new markets internationally or locally

  • See 10 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Grow market share

  • See 3 more

Top Channels

Channels Used

  • social media

  • chat

  • e-mail

  • omnichannel

  • phone calls

  • website

  • Facebook

  • Twitter

  • Instagram

  • LinkedIn

  • offline

  • on premises

  • mobile

  • point of sale

  • mobile app

  • See 12 more
  • social media

  • chat

  • e-mail

  • omnichannel

  • phone calls

  • website

  • Facebook

  • Twitter

  • Instagram

  • LinkedIn

  • offline

  • on premises

  • mobile

  • point of sale

  • mobile app

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting