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Sales Creatio vs Salesforce Commerce Cloud: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Sales Creatio vs. Salesforce Commerce Cloud is based on a specific set of business needs and context. The comparison uses 1590 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Sales Creatio and Salesforce Commerce Cloud

Sales Creatio belong to a category of solutions that help CRM, whereas Salesforce Commerce Cloud belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Sales Creatio covers Campaign Management with E-Mail, Engagement Management, Lead Management, Communication Management with Phone Calls, etc.

Salesforce Commerce Cloud focuses on Engagement Management with Offline, Merchandising with Promotions, Social Media Management, Content Management with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Sales Creatio

Focus area

Software Failure Risk

  • medium

logo Salesforce Commerce Cloud

Focus area

Salesforce Commerce Cloud is better than Sales Creatio for

Software Failure Risk

  • low

About

Sales Creatio : Sales Creatio is a cloud based CRM that drives efficient sales processes and enables total control over the complete customer journey - from lead generation to loyal repeat sales

Commerce Cloud: Customer Experience & Retail ... - Salesforce.com

Age

2002

1999

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

46

77

Total Goals
(we found evidences for)

7

13

Top Processes

Evidences indicate better relative satisfaction


campaign management

campaign analytics


engagement management

engaging and following up



communication management

sending & publishing communications

tracking & monitoring communications



workflow management


contact list management


generation of new leads


opportunity management



social media management

social media analytics


sales document management

proposal & quote management

contract management


billing and invoice management



conversion management



competitive intelligence


customer case management


customer feedback management

measuring customer satisfaction


helpdesk management


pipeline management




account management


knowledge management


business development


sales call management


loyalty management


products & pricelist management



channel management


touchpoint management



content publishing



content management

content publishing



training & onboarding


promotion management



relationship management


discount management


category management



segmentation and targeting


database marketing


lifetime value management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve internal communications

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • See 4 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Improve brand engagement

  • Grow market share

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve stakeholder relations

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • See 10 more

Top Channels

Channels Used

  • promotions

  • offline

  • phone calls

  • point of sale

  • website

  • e-mail

  • support groups

  • mobile

  • coupons

  • social media

  • on premises

  • display advertisement

  • video

  • events

  • trade shows

  • See 12 more
  • promotions

  • offline

  • phone calls

  • point of sale

  • website

  • e-mail

  • support groups

  • mobile

  • coupons

  • social media

  • on premises

  • display advertisement

  • video

  • events

  • trade shows

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting