Home Commerce and Sales E-Commerce Platform Salesforce Commerce Cloud

Salesforce Commerce Cloud: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: Salesforce Commerce Cloud
Brand: Salesforce Commerce Cloud
Rating: 4.08 (1142 reviews)

4.08 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(1142)

Commerce Cloud: Customer Experience & Retail ... - Salesforce.com

AI Powered

Salesforce Commerce Cloud Overview

Salesforce-Commerce-Cloud helps reach goals faster and unlock new revenue with a flexible ecommerce platform. AI-driven automation powers commerce everywhere.

Use Cases

Customers recommend Engagement Management, Social Media Analytics, Merchandising, as the business use cases that they have been most satisfied with while using Salesforce Commerce Cloud.

Other use cases:

Content Management
Order Management
Sales Document Management
Workflow Management
Advertisement
Lead Tracking
Helpdesk Management

See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Salesforce Commerce Cloud.

Other priorities:

Enhance Customer Relationships
Scale Best Practices
Improve Digital And Social Presence
Improve Brand Engagement
Grow Market Share
Enter New Markets Internationally Or Locally
Build Brand Awareness
Improve Stakeholder Relations
Launch New Products
Establish Thought Leadership
Improve Efficiency

See all business priorities See less business priorities

Salesforce Commerce Cloud Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Commerce Cloud works with different mediums / channels such as Offline. Point Of Sale. Promotions etc.

Salesforce Commerce Cloud's features include Personalization, SEO, Recording, etc. and Salesforce Commerce Cloud support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Salesforce Commerce Cloud analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Love the ease of testing, promotional capabilities, new analytics features and merchandising capabilities...." Peer review by User in Internet, Internet

Salesforce Commerce Cloud, Salesforce B2C Commerce, Shopify Plus, Miva eCommerce, PrestaShop, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce Commerce Cloud

Top Industries

Computer Software
Information Technology and Services
Internet

Popular in

Mid Market
Small Business
Enterprise

Salesforce Commerce Cloud is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Salesforce Commerce Cloud Use Cases

How can Salesforce Commerce Cloud optimize your Engagement Management Workflow?

How can Salesforce Commerce Cloud enhance your Merchandising process?

How efficiently Does Salesforce Commerce Cloud manage your Content Management?

What solutions does Salesforce Commerce Cloud provide for Order Management?

50+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Salesforce Commerce Cloud solved their E-Commerce Platform needs. Cuspera uses 1142 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
SkipTheDishes	NA	CASE STUDY SkipTheDishes SkipTheDishes helps more restaurants thrive with Salesforce Read More
Baptist Health South Florida	NA	CASE STUDY Baptist Health South Florida Learn how the healthcare provider turns disparate data into a complete patient view at scale. Read More
Loopio	NA	CASE STUDY Loopio Loopio fast-tracks growth and RFPs with Salesforce Read More

Video

Chargent For Commerce Cloud Keynote: Digital Payments: Simplified!

Frequently Asked Questions(FAQ)

for Salesforce Commerce Cloud

What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud is a cloud-based unified e-commerce platform for B2C and B2B retailers and brand makers . It is created to offer seamless, personalized customer journeys across digital, social, mobile and store channels. It converts more customers and drives loyalty with a seamless customer journey from marketing to sales, commerce, fulfillment, service, and beyond. It is for retailers to engage their customers online and in stores throughout the customer lifecycle, including marketing to community management and customer service.

It offers digital commerce, predictive intelligence, point of sale and order management, enabling retailers and brands to engage with customers in entirely new ways through online stores. It features merchandising tools, such as sorting, filtering, image zooming, and more, allowing customers to browse products with confidence and control. Commerce Cloud also provides inventory management controls, built into the platform. Its experience capabilities manage products, pricing, promotions, and content to boost customer engagement.

What is Salesforce Commerce Cloud used for?

Salesforce Commerce Cloud is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Engagement Management, Social Media Analytics and Merchandising .