Salesforce Commerce Cloud Overview
Salesforce-Commerce-Cloud helps reach goals faster and unlock new revenue with a flexible ecommerce platform. AI-driven automation powers commerce everywhere.
Use Cases
Customers recommend Engagement Management, Social Media Analytics, Merchandising, as the business use cases that they have been most satisfied with while using Salesforce Commerce Cloud.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Salesforce Commerce Cloud.
Salesforce Commerce Cloud Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Commerce Cloud works with different mediums / channels such as Offline. Point Of Sale. Promotions etc.
Salesforce Commerce Cloud's features include Personalization, SEO, Recording, etc. and Salesforce Commerce Cloud support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Salesforce Commerce Cloud analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Customer groups - change content and promotional offers based on a customer group like an employee, someone of another organization etc...." Peer review by Bill Saffold, eCommerce Manager - Warrior.com, New Balance
Salesforce Commerce Cloud, Salesforce B2C Commerce, Shopify Plus, Miva eCommerce, PrestaShop, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Commerce Cloud
Top Industries
- Computer Software
- Information Technology and Services
- Internet
Popular in
- Mid Market
- Small Business
- Enterprise
Salesforce Commerce Cloud is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Salesforce Commerce Cloud Use Cases
What solutions does Salesforce Commerce Cloud provide for Engagement Management?
What solutions does Salesforce Commerce Cloud provide for Merchandising?
How efficiently Does Salesforce Commerce Cloud manage your Content Management?
What benefits does Salesforce Commerce Cloud offer for Order Management?
50+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Salesforce Commerce Cloud solved their E-Commerce Platform needs. Cuspera uses 1142 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Transportation/Trucking/Railroad
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Transportation/Trucking/Railroad |
CASE STUDY Air IndiaRead More |
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|
NA |
CASE STUDY Canada DrivesRead More |
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|
NA |
CASE STUDY e.l.f. CosmeticsRead More |
Video
Chargent For Commerce Cloud Keynote: Digital Payments: Simplified!
Frequently Asked Questions(FAQ)
for Salesforce Commerce Cloud
What is Salesforce Commerce Cloud?
Salesforce Commerce Cloud is a cloud-based unified e-commerce platform for B2C and B2B retailers and brand makers . It is created to offer seamless, personalized customer journeys across digital, social, mobile and store channels. It converts more customers and drives loyalty with a seamless customer journey from marketing to sales, commerce, fulfillment, service, and beyond. It is for retailers to engage their customers online and in stores throughout the customer lifecycle, including marketing to community management and customer service.
It offers digital commerce, predictive intelligence, point of sale and order management, enabling retailers and brands to engage with customers in entirely new ways through online stores. It features merchandising tools, such as sorting, filtering, image zooming, and more, allowing customers to browse products with confidence and control. Commerce Cloud also provides inventory management controls, built into the platform. Its experience capabilities manage products, pricing, promotions, and content to boost customer engagement.
What is Salesforce Commerce Cloud used for?
What are the top features of Salesforce Commerce Cloud?
Who uses Salesforce Commerce Cloud?
What are Salesforce Commerce Cloud alternatives?
Where is Salesforce Commerce Cloud located?
Peers used Salesforce Commerce Cloud for engagement management and social media analytics
Salesforce Commerce Cloud Competitors
Salesforce Commerce Cloud Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (31) |
| Analytics | Read Reviews (70) |
| Custom Reports | Read Reviews (131) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (31) |
| Analytics | Read Reviews (70) |
| Custom Reports | Read Reviews (131) |
Salesforce Commerce Cloud Integrations
Salesforce Commerce Cloud integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Commerce Cloud
Software Failure Risk Guidance
?for Salesforce Commerce Cloud
Overall Risk Meter
Top Failure Risks for Salesforce Commerce Cloud
Salesforce, Inc. News
Pothys Swarna Mahal Collaborates with Salesforce to Elevate Customer Experience
Pothys Swarna Mahal collaborates with Salesforce to enhance customer experience.
Salesforce's Agentforce 2dx lets companies create proactive AI agents that work autonomously
Salesforce announced Agentforce 2dx, enabling companies to create proactive AI agents, along with new developer tools and the AgentExchange marketplace at their TDX event.
Microsoft Eyes Salesforce Users with new AI Sales Agents in Copilot
Microsoft introduces AI sales agents for Microsoft 365 Copilot, integrating with Salesforce and Dynamics 365, to help sales teams manage leads and close deals efficiently.
Salesforce, Inc. Feeds
Accordion Announces Strategic Acquisition of Salesforce Division of Kavaliro - PRWeb
Accordion has announced the strategic acquisition of the Salesforce division of Kavaliro.
Nvidia, Home Depot, Lowe's, TJX and Salesforce are part of Zacks Earnings Preview
Salesforce is included in Zacks Earnings Preview alongside companies like Nvidia, Home Depot, Lowe's, and TJX.
Salesforce (CRM) Expected to Announce Earnings on Wednesday - MarketBeat
Salesforce is expected to announce its quarterly earnings on Wednesday.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
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How efficiently Does Salesforce Commerce Cloud manage your Social Media Analytics?