Salesflare and Act!, An In-Depth Comparison 2024

Comparison Summary

Salesflare: Salesflare simplifies admin tasks for B2B small businesses, integrating with Google & Outlook. It fully automates CRM using existing data and offers mobile functionality.

Act!: Act! offers integrated CRM and marketing automation to enhance lead conversion and customer engagement. Users can market efficiently and build lasting customer relationships.

Salesflare and Act!: Customer Satisfaction Data

Most deployed common Use Cases for Salesflare and Act!

What Are the key features of Salesflare and Act! for Engagement Management?

Salesflare and Act are similar in that they both aid in managing customer engagement through follow-up tasks and reminders. Salesflare provides real-time notifications and integrates with Gsuite, while Act offers customizable fields and calendar linkage for tracking customer interactions. Salesflare lacks automatic follow-up sequences, while Act has received customer service complaints regarding follow-up requests.

"...I have been able to get a new client just by being able to follow up at the right time...." Peer review by John V, CEO

"...Act! allows me to keep track of my contacts...what I said, what they said, when I need to follow-up...." Peer review by Jeff , Lead Sales Trainer, Professional Training & Coaching

What Are the key features of Salesflare and Act! for Contact List Management?

Salesflare and Act both provide tools for managing contact lists. Salesflare offers more advanced features for tracking sales interactions and automating tasks, including email and call history tracking, automated notes, and social profile integration. Act focuses on basic contact management, providing a central location for storing contact information, notes, and scheduling follow-up calls. Act is more limited in its ability to automate tasks and provide detailed insights into sales performance.

"...A recent update lets us send bulk email to contacts and customers and even has a robust tagging system...." Peer review by kevin miller, Marketing and Advertising

"...It can be difficult to keep track of client information and contact notes...." Peer review by Kimberly N, Registered Representative, Financial Services

How can Salesflare and Act! enhance your Communication Management process?

Salesflare and Act both help users manage communication with customers and business partners. Salesflare offers email tracking, campaign tools, and integration with other applications like Zapier. Act provides similar email tracking and integration capabilities but also includes call tracking and multilingual support. However, Salesflare has limitations in group email functionality, while Act lacks lead assignment and mobile capabilities.

"...all emails I can track so easy and fast...." Peer review by Ying R, CRM Consultant, Retail

"...As a sales writer, published in such magazines as Selling Power and Life Insurance Selling, I have recommended and used Act!..." Peer review by John, The Christians' Writer

What Are the key features of Salesflare and Act! for Lead Tracking?

Salesflare and Act both enable the tracking of sales opportunities. Salesflare allows for lead management, opportunity prioritization, and predictive lead scoring, while Act has built-in features for tracking lead sources, competitors, and status changes. Both systems allow for tracking prospects and managing customer information. However, Act may require additional add-ins for full opportunity tracking functionality.

"...You will have a lot of ways to track your leads with Zapier integration and others like website and email...." Peer review by Amati Pettes, I., Digital Marketing Specialist, Marketing and Advertising

"...enables me to close opportunities and track all my interactions...." Peer review by User

How does Salesflare and Act! facilitate Sales Document Management?

Salesflare automatically gathers contact information from various sources, while Act requires manual input. Salesflare focuses on sales pipelines and provides tools for generating quotes, invoices, and to-dos, while Act provides document sharing, quotation features, and contract management. Act allows for customization of formats and features, but has limitations in global contact updates. Salesflare, however, lacks features for products, estimates, and contracts.