Comparison Summary
This comparison report of Salesflare vs. Pega Customer Engagement Suite is based on a specific set of business needs and context. The comparison uses 1479 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesflare and Pega Customer Engagement Suite
Salesflare, Pega Customer Engagement Suite, Salesmate Sales CRM, Prophet CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesflare covers Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with E-Mail, Lead Tracking with Website, etc.
Pega Customer Engagement Suite focuses on Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.
"It's a CRM that fills out itself. I'm saving so much time and energy. " - Eveline Smet
"Our world revolves around our customers. To be able to identify, personalize, and manage all our interactions, for all of our passengers, from one platform is truly transformational. " - Sandra Lenis
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesflare
Focus area
Salesflare is better than Pega Customer Engagement Suite for
Software Failure Risk
About
Intelligent sales CRM for small businesses
Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers
Age
2017
Financials
SEED
IPO
Business Need
Total Processes
(we found evidences for)
58
23
Total Goals
(we found evidences for)
10
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Improve efficiency
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Scale best practices
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Enter new markets internationally or locally
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Grow market share
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Build brand awareness
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Improve digital and social presence
- See 7 more
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Enhance customer relationships
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Improve visibility
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Increase customer life time value
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Acquire customers
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Launch new products
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Improve ROI
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Manage risk
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Scale best practices
- See 5 more
Top Channels
Channels Used
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phone calls
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offline
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on premises
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omnichannel
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mobile
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social media
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mobile app
- See 4 more
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phone calls
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offline
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on premises
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omnichannel
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mobile
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social media
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mobile app
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
