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Salesforce B2C Commerce vs Skubana: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce B2C Commerce vs. Skubana is based on a specific set of business needs and context. The comparison uses 1628 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce B2C Commerce and Skubana

Salesforce B2C Commerce, Skubana, Salesforce Commerce Cloud, SuiteCommerce, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce B2C Commerce covers Engagement Management with Website, Advertisement with Promotions, Contact List Management with E-Mail, Merchandising with Website, etc.

Skubana focuses on Order Management with Review Sites, Training & Onboarding, Helpdesk Management with Phone Calls, Workflow Management with Review Sites, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce B2C Commerce

Focus area

Salesforce B2C Commerce is better than Skubana for

Software Failure Risk

  • low

logo Skubana

Focus area

Software Failure Risk

  • medium

About

B2C eCommerce - Salesforce.com

Skubana: Multi-Channel Inventory Management & ERP Software

Age

1999

Financials

IPO

Business Need

Total Processes
(we found evidences for)

62

31

Total Goals
(we found evidences for)

11

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



contact list management



communication management

tracking & monitoring communications

sending & publishing communications



helpdesk management


sales document management

proposal & quote management

contract management


workflow management


social media management

social media analytics


content management


generation of new leads


competitive intelligence



products & pricelist management




promotion management


international marketing


loyalty management


knowledge management


rating and review management




training & onboarding


category management



bundling of products




campaign management


touchpoint management


channel management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • Improve ROI

  • Improve efficiency

  • See 8 more
  • Increase sales & revenue

  • Acquire customers

  • Build brand awareness

  • Scale best practices

  • Enhance customer relationships

  • Improve ROI

  • Increase customer life time value

  • See 4 more

Top Channels

Channels Used

  • review sites

  • Amazon

  • website

  • phone calls

  • omnichannel

  • e-mail

  • offline

  • point of sale

  • eBay

  • on premises

  • events

  • trade shows

  • See 9 more
  • review sites

  • Amazon

  • website

  • phone calls

  • omnichannel

  • e-mail

  • offline

  • point of sale

  • eBay

  • on premises

  • events

  • trade shows

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting