Salesforce B2C Commerce Overview
Salesforce-B2C-Commerce helps reach goals faster and unlock new revenue. Commerce is powered everywhere with AI for automation and flexibility.
Use Cases
Customers recommend Engagement Management, Advertisement, Contact List Management, as the business use cases that they have been most satisfied with while using Salesforce B2C Commerce.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce B2C Commerce.
Salesforce B2C Commerce Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce B2C Commerce works with different mediums / channels such as Website. Promotions. E-Mail etc.
Salesforce B2C Commerce's features include Personalization, Dashboard, Recording, etc. and Salesforce B2C Commerce support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Salesforce B2C Commerce analytics capabilities include Custom Reports, and Analytics.
Reviews
"...If you want to store information and track every customer that engage with your company, this is the right choice...." Peer review by Administrator
Salesforce B2C Commerce, Salesforce Commerce Cloud, SuiteCommerce, Adobe Commerce, Miva eCommerce, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce B2C Commerce
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Large Enterprise
Salesforce B2C Commerce is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on Salesforce B2C Commerce Use Cases
How does Salesforce B2C Commerce address your Engagement Management Challenges?
What benefits does Salesforce B2C Commerce offer for Advertisement?
How can Salesforce B2C Commerce enhance your Contact List Management process?
What benefits does Salesforce B2C Commerce offer for Merchandising?
What solutions does Salesforce B2C Commerce provide for Communication Management?
41+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Salesforce B2C Commerce solved their E-Commerce Platform needs. Cuspera uses 787 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
NA |
CASE STUDY Canada DrivesRead More |
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NA |
CASE STUDY Baptist Health South FloridaRead More |
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Marketing and Advertising
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Marketing and Advertising |
CASE STUDY AGIRead More |
Frequently Asked Questions(FAQ)
for Salesforce B2C Commerce
What is Salesforce B2C Commerce used for?
What are the top features of Salesforce B2C Commerce?
Who uses Salesforce B2C Commerce?
What are Salesforce B2C Commerce alternatives?
Where is Salesforce B2C Commerce located?
Peers used Salesforce B2C Commerce for engagement management and advertisement
Salesforce B2C Commerce Competitors
Salesforce B2C Commerce Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Custom Reports | Read Reviews (100) |
| Analytics | Read Reviews (39) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Custom Reports | Read Reviews (100) |
| Analytics | Read Reviews (39) |
Salesforce B2C Commerce Integrations
Salesforce B2C Commerce integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce B2C Commerce
Software Failure Risk Guidance
?for Salesforce B2C Commerce
Overall Risk Meter
Top Failure Risks for Salesforce B2C Commerce
Salesforce, Inc. News
HCLTech joins Salesforce as an Agentforce Partner to drive agentic AI innovation - CRN
HCLTech partners with Salesforce to enhance AI innovation through the Agentforce program.
HCLTech gets added to Salesforce's AI agent initiative - Techcircle
HCLTech joins Salesforce's AI agent initiative to help financial services clients use AI agents and modernize SaaS applications. The partnership aims to enhance member engagement and efficiency at PenFed Credit Union.
Salesforce Bids Farewell to Einstein Copilot, Now It's Just Another Agent - CX Today
Salesforce has retired its Einstein Copilot, a conversational AI assistant, surprising many users. This change was highlighted by Ashish Agarwal, a Salesforce Architect, on LinkedIn.
Salesforce, Inc. Feeds
Salesforce director named chief of operations, finance | CFO Dive
Salesforce appointed Robin Washington as the new Chief Operating and Financial Officer, effective March 21, with Brian Millham retiring on May 1 after a 25-year career.
Salesforce Appoints New CTO, Shakes Up Other Executive Roles - The Information
Salesforce Appoints New CTO, Shakes Up Other Executive Roles - The Information
Salesforce Inc (CRM) Announces Leadership Transition with Robin - GuruFocus
Salesforce Inc (CRM) announces a leadership transition involving Robin.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
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