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Salesforce Chatter vs 17hats: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Chatter vs. 17hats is based on a specific set of business needs and context. The comparison uses 4828 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Chatter and 17hats

Salesforce Chatter, 17hats, Bitrix24, Smartsheet, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Chatter covers Collaboration, Communication Management with E-Mail, Engagement Management, Content Management, etc.

17hats focuses on Sales Document Management with E-Mail, Workflow Management with E-Mail, Capturing Leads with E-Mail, Communication Management with E-Mail, etc.

"Data is foundational, but it is only the beginning of the journey. We’re moving advanced analytics right to the forefront of our engagement strategy. " - Rob Birse

"Before 17hats, my balloon decorating business was disjointed. I had systems in place but none of them worked together. With 17hats, I’ve been able to combine all of my clunky systems into one smooth workflow. 17hats is my employee of the month, ever...y month. " - Sara Meyer

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Chatter

Focus area

Salesforce Chatter is better than 17hats for

Software Failure Risk

  • low

logo 17hats

Focus area

17hats is better than Salesforce Chatter for

Software Failure Risk

  • medium

About

The Enterprise Social Network & Collaboration Software

A Perfect Business Tool For Solopreneurs -17hats

Age

1999

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

78

46

Total Goals
(we found evidences for)

16

6

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


content management

content publishing


sales document management

proposal & quote management


knowledge management


social media management

social media analytics

engaging on social media

scheduling post to social media


contact list management

creating contact list


training & onboarding


workflow management



helpdesk management


customer feedback management

measuring customer satisfaction


campaign management

campaign analytics


conversion management


sales review & feedback


generation of new leads


business development




opportunity management



customer case management


account management


lead qualification

lead qualification: technographic



motivation management


competitive intelligence


follower management




relationship management


loyalty management


conference call management


promotion management




discount management


community building


billing and invoice management



products & pricelist management



payment management



revenue cycle management


calendar management



Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve stakeholder relations

  • Build brand awareness

  • Improve efficiency

  • Improve brand engagement

  • Launch new products

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve ROI

  • Grow market share

  • Increase average basket value

  • Improve visibility

  • See 13 more
  • Acquire customers

  • Enhance customer relationships

  • Improve stakeholder relations

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • offline

  • point of sale

  • promotions

  • coupons

  • on premises

  • user generated content

  • blogs

  • print media

  • magazine

  • See 9 more
  • e-mail

  • website

  • phone calls

  • offline

  • point of sale

  • promotions

  • coupons

  • on premises

  • user generated content

  • blogs

  • print media

  • magazine

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting