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Compare Salesforce Chatter vs Blink

Comparison Summary

For Salesforce Chatter vs Blink comparison, Our AI algorithm looked at 4347 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesforce Chatter and Blink to solve their respective business needs.

Pros and cons of Salesforce Chatter and Blink

Salesforce Chatter is more suited to businesses that require Collaboration and Communication Management with E-Mail where as Blink is focused towards Engagement Management and Content Management .

logo Salesforce Chatter

Focus area

Salesforce Chatter is better than Blink for

Software Failure Risk

  • low

logo Blink

Focus area

Blink is better than Salesforce Chatter for

Software Failure Risk

  • medium

About

The Enterprise Social Network & Collaboration Software

The employee experience app to transform your frontline organization

Age

1999

Financials

IPO

Business Need

Total Processes
(we found evidences for)

78

32

Total Goals
(we found evidences for)

16

9

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


content publishing


sales document management

contract management

proposal & quote management


knowledge management


social media management

social media analytics

engaging on social media

scheduling post to social media


contact list management


training & onboarding


workflow management



helpdesk management


customer feedback management

measuring customer satisfaction


campaign management

campaign analytics


conversion management


sales review & feedback


generation of new leads


business development




opportunity management



customer case management


account management


lead qualification

lead qualification: technographic



motivation management


competitive intelligence


follower management




relationship management


loyalty management


conference call management


promotion management




discount management


community building



Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve stakeholder relations

  • Build brand awareness

  • Improve efficiency

  • Improve brand engagement

  • Launch new products

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve ROI

  • Grow market share

  • Increase average basket value

  • Improve visibility

  • See 13 more
  • Improve internal communications

  • Improve ROI

  • Enhance customer relationships

  • Launch new products

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Improve efficiency

  • Acquire customers

  • See 6 more

Top Channels

Channels Used

  • mobile

  • website

  • mobile app

  • video

  • e-mail

  • offline

  • point of sale

  • newsletter

  • mass media

  • promotions

  • user generated content

  • blogs

  • out of home

  • brochure

  • radio

  • chat

  • television

  • social media

  • See 15 more
  • mobile

  • website

  • mobile app

  • video

  • e-mail

  • offline

  • point of sale

  • newsletter

  • mass media

  • promotions

  • user generated content

  • blogs

  • out of home

  • brochure

  • radio

  • chat

  • television

  • social media

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting