Salesforce Chatter and OpenText Hightail, An In-Depth Comparison 2024

Comparison Summary

Salesforce Chatter: Salesforce Chatter boosts productivity, innovation, and success through enhanced enterprise social networking and collaboration. Teams can seamlessly share information and ideas within the platform.

OpenText Hightail: Hightail offers secure file sharing and creative collaboration. Large files can be sent, visual assets previewed, and feedback collected efficiently.

Salesforce Chatter and OpenText Hightail: Customer Satisfaction Data

Most deployed common Use Cases for Salesforce Chatter and OpenText Hightail

How efficiently Does Salesforce Chatter and OpenText Hightail manage your Collaboration?

Salesforce Chatter and OpenText Hightail are both used for collaboration. Salesforce Chatter is integrated with a customer relationship management (CRM) system, allowing users to collaborate on projects, accounts, and leads within the CRM. OpenText Hightail is a cloud-based software designed for sharing and collaborating on creative content, including large media files. Salesforce Chatter focuses on internal collaboration while OpenText Hightail is used for both internal and external collaboration. The lack of private messaging functionality within groups is a limitation of Salesforce Chatter.

"...It is also very helpful in getting feedback on a product or collaborating where users should see each other's responses...." Peer review by Claudia Dominguez, National Sales Account Supervisor, Six Flags Corporate

"...This is a great creative collaboration and sending tool, but not necessarily a replacement for file organization...." Peer review by Aileen Y, Junior Project Manager, Entertainment

What makes Salesforce Chatter and OpenText Hightail ideal for Communication Management?

Salesforce Chatter and Opentext Hightail both facilitate communication within organizations. Salesforce Chatter is particularly useful for sharing announcements, managing changes, and facilitating internal discussions. Opentext Hightail excels at sending large files quickly and securely, particularly for creative projects and client communications. Salesforce Chatter integrates with email notifications, while Opentext Hightail requires separate email communication for download links. Neither tool provides comprehensive collaboration features.

"...i love being able to chatter someone without sending an email...." Peer review by Dan C, Senior Sals Operations

"...I've been using Hightail for many years, sending groups of documents and large documents with ease - and far more quickly than they would "send" using Outlook - Hightail can send 20 or more documents in the time it takes the email approach to send a single one of those documents...." Peer review by Jo Ann C., CEO

What solutions does Salesforce Chatter and OpenText Hightail provide for Content Management?

Salesforce Chatter and Opentext Hightail both allow for sharing documents and files. Salesforce Chatter integrates with the Salesforce platform, allowing for easier collaboration between teams within the platform. Opentext Hightail offers digital signature capabilities, which Salesforce Chatter lacks. Opentext Hightail's shared links expire quickly, limiting their use in some situations.

"...One of the biggest benefits of Chatter is the ability to send/share documents between diverse teams, all while housed within the greater Salesforce platform...." Peer review by Joshua Melder, Process Optimization Analyst, Quad

"...It has a wide range of security options such as file protective passwords and file link sharing which help in making sure that your files do not fall in the wrong hands...." Peer review by Abigail S, Human Resource Manager

What solutions does Salesforce Chatter and OpenText Hightail provide for Sales Document Management?

Salesforce Chatter and Opentext Hightail are both used for sharing documents. Both tools allow users to share documents with team members, but Salesforce Chatter is integrated with the Salesforce platform, enabling document sharing within the context of sales objects. Opentext Hightail, on the other hand, offers digital signature capability and is particularly useful for sharing large documents. Salesforce Chatter suffers from limitations in organization and discoverability of shared information.

"...It also provides calls for anyone in the company and can share ideas or propose new ideas via Chat...." Peer review by David J, Ingeniero civil

"...Another feature which sets it apart from other cloud storage providers is that it also offers digital signature capability and one can read and sign the shared documents from within Hightail...." Peer review by Tapan J., Data Analyst, Internet

Salesforce Chatter in Action: Unique Use Cases

What Are the key features of Salesforce Chatter for Engagement Management?

OpenText Hightail in Action: Unique Use Cases

How efficiently Does OpenText Hightail manage your Advertisement?

About

The Enterprise Social Network & Collaboration Software

Hightail: File sharing & creative collaboration

Age

1999

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Ease of migration

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Data

Data Import

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Data Export

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Support

24/7 Support

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Email Support

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Chat Support

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Phone Support

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Others

AI Powered

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Custom Reports

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Analytics

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Salesforce Chatter and OpenText Hightail, An In-Depth Comparison 2024

Comparison Summary