Comparison Summary
This comparison report of Salesforce Chatter vs. Optimizely Content Cloud is based on a specific set of business needs and context. The comparison uses 5225 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Chatter and Optimizely Content Cloud
Salesforce Chatter, Bitrix24, Parsable, etc., belong to a category of solutions that help Collaboration and Productivity, whereas Optimizely Content Cloud, Sitefinity, Kentico Kontent, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Chatter covers Collaboration, Communication Management with E-Mail, Engagement Management, Content Management, etc.
Optimizely Content Cloud focuses on Content Management with Website, Engagement Management with Website, Collaboration, Communication Management, etc.
"Data is foundational, but it is only the beginning of the journey. We’re moving advanced analytics right to the forefront of our engagement strategy. " - Rob Birse
"Together, with iO and Optimizely, we established a content platform that takes a leading position worldwide within our core business and that is now ready for the digital future, new marketing activities, better measurement and B2B lead generation. ...This is on a global scale, adapting to all cultural differences, with always creating the best online customer experience for our clients in mind. " - Robbie Schouten
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Chatter
Focus area
Salesforce Chatter is better than Optimizely Content Cloud for
Software Failure Risk
Optimizely Content Cloud
Focus area
Optimizely Content Cloud is better than Salesforce Chatter for
Software Failure Risk
About
The Enterprise Social Network & Collaboration Software
Deliver content to every channel using REST APIs for everything: defining and managing
Age
1999
Financials
IPO
SERIES D
Business Need
Total Processes
(we found evidences for)
78
65
Total Goals
(we found evidences for)
16
16
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve stakeholder relations
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Build brand awareness
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Improve efficiency
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Improve brand engagement
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Launch new products
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Improve digital and social presence
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Enter new markets internationally or locally
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Improve ROI
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Grow market share
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Increase average basket value
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Improve visibility
- See 13 more
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Acquire customers
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Improve digital and social presence
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Enter new markets internationally or locally
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Enhance customer relationships
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Launch new products
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Establish thought leadership
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Increase sales & revenue
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Grow market share
-
Scale best practices
-
Increase customer life time value
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Improve internal communications
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Build brand awareness
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Improve ROI
-
Improve efficiency
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Improve stakeholder relations
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Improve brand engagement
- See 13 more
Top Channels
Channels Used
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website
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social media
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promotions
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offline
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mobile
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omnichannel
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causes and charity
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mobile app
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e-mail
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video
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point of sale
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chat
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coupons
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phone calls
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Instagram
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Twitter
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on premises
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review sites
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Amazon
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Facebook
-
user generated content
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blogs
- See 19 more
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website
-
social media
-
promotions
-
offline
-
mobile
-
omnichannel
-
causes and charity
-
mobile app
-
e-mail
-
video
-
point of sale
-
chat
-
coupons
-
phone calls
-
Instagram
-
Twitter
-
on premises
-
review sites
-
Amazon
-
Facebook
-
user generated content
-
blogs
- See 19 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
