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Salesforce Chatter vs Qumu: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Chatter vs. Qumu is based on a specific set of business needs and context. The comparison uses 7313 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Chatter and Qumu

Salesforce Chatter, Bitrix24, Smartsheet, etc., belong to a category of solutions that help Collaboration and Productivity, whereas Qumu, BrightCove, Kaltura Video for Business, etc., belong to a category of solutions that help Video Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Chatter covers Collaboration, Communication Management with E-Mail, Engagement Management, Content Management, etc.

Qumu focuses on Collaboration with Video, Video Engagement with Video, Communication And Broadcasting Using Video with Video, Video Content Management with Video, etc.

"There's a time in a customer's journey where they might run into an issue or a problem, and that is a defining moment where you can either rise to the occasion and help them or not. If you can address it, you raise the value in the mind of the custo...mer. " - Patrick Spence

"When we were looking for a virtual event solution, the number one thing was ease of use. We had a very short time to turn this event around. We also knew we wanted to have a combination of live streaming and pre-recorded content, and wanted particip...ants to be able to interact with one another. All of these features were available from Qumu. " - Nicole Dolan

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Chatter

Focus area

Salesforce Chatter is better than Qumu for

Software Failure Risk

  • low

logo Qumu

Focus area

Qumu is better than Salesforce Chatter for

Software Failure Risk

  • low

About

The Enterprise Social Network & Collaboration Software

Video Engagement Platform to manage, secure and measure content

Age

1999

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

78

31

Total Goals
(we found evidences for)

16

4

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


content publishing


sales document management

contract management

proposal & quote management


knowledge management


social media management

social media analytics

engaging on social media

scheduling post to social media


contact list management


training & onboarding


workflow management



helpdesk management


customer feedback management

measuring customer satisfaction


campaign management

campaign analytics


conversion management


sales review & feedback


generation of new leads


business development




opportunity management



customer case management


account management


lead qualification

lead qualification: technographic



motivation management


competitive intelligence


follower management




relationship management


loyalty management


conference call management


promotion management




discount management


community building


sales call management



distribution management


Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve stakeholder relations

  • Build brand awareness

  • Improve efficiency

  • Improve brand engagement

  • Launch new products

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve ROI

  • Grow market share

  • Increase average basket value

  • Improve visibility

  • See 13 more
  • Improve internal communications

  • Launch new products

  • null

  • null

  • See 1 more

Top Channels

Channels Used

  • video

  • offline

  • phone calls

  • mobile

  • mass media

  • website

  • events

  • trade shows

  • user generated content

  • chat

  • causes and charity

  • e-mail

  • social media

  • on premises

  • Slack

  • point of sale

  • Skype

  • print media

  • magazine

  • channel partners

  • blogs

  • mobile app

  • See 19 more
  • video

  • offline

  • phone calls

  • mobile

  • mass media

  • website

  • events

  • trade shows

  • user generated content

  • chat

  • causes and charity

  • e-mail

  • social media

  • on premises

  • Slack

  • point of sale

  • Skype

  • print media

  • magazine

  • channel partners

  • blogs

  • mobile app

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting