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Salesforce Chatter vs Salesforce Anywhere: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Chatter vs. Salesforce Anywhere is based on a specific set of business needs and context. The comparison uses 7929 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Chatter and Salesforce Anywhere

Salesforce Chatter, Bitrix24, Smartsheet, etc., belong to a category of solutions that help Collaboration and Productivity, whereas Salesforce Anywhere, Bluescape, Mural, etc., belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Chatter covers Collaboration, Communication Management with E-Mail, Engagement Management, Content Management, etc.

Salesforce Anywhere focuses on Collaboration, Sales Document Management, Content Management, Communication Management with E-Mail, etc.

"Salesforce allows us to deliver personalization and transformation at scale in ways that we otherwise wouldn’t be able to. " - Adam Lavezzo

"The biggest benefit for us has been having access to someone very, very skilled in Salesforce products. I can trust Salesforce Professional Services’ team to answer absolutely any questions we have about our Salesforce Platform. We consult them to m...ake sure we are making a good decision. " - Samuel Dall’Agnol

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Chatter

Focus area

Salesforce Chatter is better than Salesforce Anywhere for

Software Failure Risk

  • low

logo Salesforce Anywhere

Focus area

Salesforce Anywhere is better than Salesforce Chatter for

Software Failure Risk

  • medium

About

The Enterprise Social Network & Collaboration Software

Real-time Team Collaboration App for Sales and Service teams

Age

1999

1999

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

78

65

Total Goals
(we found evidences for)

16

16

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


content publishing

searching for content


sales document management

contract management

proposal & quote management


knowledge management


social media management

social media analytics

engaging on social media

scheduling post to social media


contact list management


training & onboarding


workflow management



helpdesk management


customer feedback management

measuring customer satisfaction


campaign management

campaign analytics


conversion management


sales review & feedback


generation of new leads


business development




opportunity management



customer case management


account management


lead qualification

lead qualification: technographic



motivation management


competitive intelligence


follower management




relationship management


loyalty management


conference call management


promotion management




discount management


community building




products & pricelist management


sales call management


Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve stakeholder relations

  • Build brand awareness

  • Improve efficiency

  • Improve brand engagement

  • Launch new products

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve ROI

  • Grow market share

  • Increase average basket value

  • Improve visibility

  • See 13 more
  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve stakeholder relations

  • Grow market share

  • Enter new markets internationally or locally

  • Launch new products

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • Improve visibility

  • Increase average basket value

  • Improve digital and social presence

  • See 13 more

Top Channels

Channels Used

  • chat

  • e-mail

  • offline

  • mobile

  • Slack

  • website

  • point of sale

  • on premises

  • phone calls

  • mobile app

  • user generated content

  • blogs

  • games

  • social media

  • Skype

  • video

  • review sites

  • Amazon

  • omnichannel

  • promotions

  • See 17 more
  • chat

  • e-mail

  • offline

  • mobile

  • Slack

  • website

  • point of sale

  • on premises

  • phone calls

  • mobile app

  • user generated content

  • blogs

  • games

  • social media

  • Skype

  • video

  • review sites

  • Amazon

  • omnichannel

  • promotions

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting