Comparison Summary
This comparison report of Salesforce Chatter vs. Zinc Real-Time Communication is based on a specific set of business needs and context. The comparison uses 4022 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Chatter and Zinc Real-Time Communication
Salesforce Chatter, Bitrix24, Parsable, etc., belong to a category of solutions that help Collaboration and Productivity, whereas Zinc Real-Time Communication belong to a category of solutions that help Business Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Chatter covers Collaboration, Communication Management with E-Mail, Engagement Management, Content Management, etc.
Zinc Real-Time Communication focuses on Content Management with Video, Communication Management with Phone Calls, Collaboration with Video, Sales Document Management with Phone Calls, etc.
"I want to democratize the development of technology. With the Salesforce platform, we can give the power away to our business community. " - Jane Moran
"Zinc helps us cut through the noise to make sure we get the job done. It’s fast and concise communication. " - Sean Jordan
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Chatter
Focus area
Salesforce Chatter is better than Zinc Real-Time Communication for
Software Failure Risk
About
The Enterprise Social Network & Collaboration Software
Boost service resolution efficiency
Age
1999
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
78
29
Total Goals
(we found evidences for)
16
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Improve internal communications
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Scale best practices
-
Improve stakeholder relations
-
Build brand awareness
-
Improve efficiency
-
Improve brand engagement
-
Launch new products
-
Improve digital and social presence
-
Enter new markets internationally or locally
-
Improve ROI
-
Grow market share
-
Increase average basket value
-
Improve visibility
- See 13 more
-
Improve internal communications
-
Acquire customers
-
Enhance customer relationships
Top Channels
Channels Used
-
phone calls
-
video
-
mass media
-
mobile
-
e-mail
-
offline
-
events
-
trade shows
-
promotions
-
website
-
text SMS
-
chat
-
Slack
-
mobile app
- See 11 more
-
phone calls
-
video
-
mass media
-
mobile
-
e-mail
-
offline
-
events
-
trade shows
-
promotions
-
website
-
text SMS
-
chat
-
Slack
-
mobile app
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
