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Salesforce Commerce Cloud vs Easyship: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Commerce Cloud vs. Easyship is based on a specific set of business needs and context. The comparison uses 2180 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Commerce Cloud and Easyship

Salesforce Commerce Cloud, Easyship, Salesforce B2C Commerce, Shopify Plus, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Commerce Cloud covers Engagement Management with Offline, Merchandising with Promotions, Social Media Management, Content Management with Promotions, etc.

Easyship focuses on Sales Document Management, Communication Management with E-Mail, Helpdesk Management, Customer Feedback Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Commerce Cloud

Focus area

Salesforce Commerce Cloud is better than Easyship for

Software Failure Risk

  • low

logo Easyship

Focus area

Easyship is better than Salesforce Commerce Cloud for

Software Failure Risk

  • medium

About

Commerce Cloud: Customer Experience & Retail ... - Salesforce.com

Compare Shipping Rates & Couriers: Shipping Solutions - easyship.com

Age

1999

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

77

43

Total Goals
(we found evidences for)

13

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics



content management

content publishing



sales document management

contract management

proposal & quote management


workflow management




helpdesk management


communication management

tracking & monitoring communications

sending & publishing communications


sales call management



training & onboarding


contact list management



campaign management



competitive intelligence



products & pricelist management


promotion management



generation of new leads



relationship management


account management


pipeline management


discount management


category management


loyalty management


opportunity management


touchpoint management


conversion management



channel management


segmentation and targeting


database marketing


business development


lifetime value management


rating and review management



international marketing


lead qualification

lead qualification: technographic


customer feedback management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Improve brand engagement

  • Grow market share

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve stakeholder relations

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • See 10 more
  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve visibility

  • Improve internal communications

  • Enhance customer relationships

  • Launch new products

  • Increase average basket value

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • website

  • offline

  • point of sale

  • promotions

  • user generated content

  • review sites

  • blogs

  • social media

  • eBay

  • Amazon

  • phone calls

  • omnichannel

  • See 10 more
  • e-mail

  • website

  • offline

  • point of sale

  • promotions

  • user generated content

  • review sites

  • blogs

  • social media

  • eBay

  • Amazon

  • phone calls

  • omnichannel

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting