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Salesforce Commerce Cloud vs ShippingEasy: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Commerce Cloud vs. ShippingEasy is based on a specific set of business needs and context. The comparison uses 5242 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Commerce Cloud and ShippingEasy

Salesforce Commerce Cloud, ShippingEasy, Salesforce B2C Commerce, Shopify Plus, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Commerce Cloud covers Engagement Management with Offline, Merchandising with Promotions, Social Media Management, Content Management with Promotions, etc.

ShippingEasy focuses on Helpdesk Management with Phone Calls, Communication Management with E-Mail, Engagement Management with E-Mail, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Commerce Cloud

Focus area

Salesforce Commerce Cloud is better than ShippingEasy for

Software Failure Risk

  • low

logo ShippingEasy

Focus area

ShippingEasy is better than Salesforce Commerce Cloud for

Software Failure Risk

  • low

About

Commerce Cloud: Customer Experience & Retail ... - Salesforce.com

ShippingEasy: Shipping software & E-commerce platform for ...

Age

1999

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

77

64

Total Goals
(we found evidences for)

13

13

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


social media management

social media analytics



content management

content publishing



sales document management

contract management

proposal & quote management


workflow management




helpdesk management


communication management

tracking & monitoring communications

sending & publishing communications


sales call management



training & onboarding


contact list management



campaign management



competitive intelligence



products & pricelist management


promotion management



generation of new leads



relationship management


account management


pipeline management


discount management


category management


loyalty management


opportunity management


touchpoint management


conversion management



channel management


segmentation and targeting


database marketing


business development


lifetime value management



rating and review management


customer feedback management


knowledge management


bundling of products



reputation management


sales review & feedback




Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Improve brand engagement

  • Grow market share

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve stakeholder relations

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • See 10 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase customer life time value

  • Improve consistency

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • Improve efficiency

  • Improve brand engagement

  • Launch new products

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • review sites

  • Amazon

  • website

  • offline

  • promotions

  • chat

  • point of sale

  • social media

  • on premises

  • newsletter

  • user generated content

  • Facebook

  • coupons

  • blogs

  • Pinterest

  • video

  • Instagram

  • omnichannel

  • eBay

  • mass media

  • games

  • See 20 more
  • e-mail

  • phone calls

  • review sites

  • Amazon

  • website

  • offline

  • promotions

  • chat

  • point of sale

  • social media

  • on premises

  • newsletter

  • user generated content

  • Facebook

  • coupons

  • blogs

  • Pinterest

  • video

  • Instagram

  • omnichannel

  • eBay

  • mass media

  • games

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting