Comparison Summary
This comparison report of Salesforce Community Cloud vs. Viafoura is based on a specific set of business needs and context. The comparison uses 1218 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Community Cloud and Viafoura
Salesforce Community Cloud, Viafoura, Khoros Communities, Discourse, etc., belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Community Cloud covers Engagement Management with User Generated Content, Collaboration with Mobile, Knowledge Management with User Generated Content, Community Building with Mobile, etc.
Viafoura focuses on Engagement Management, Communication Management with Print Media, Community Building with User Generated Content, Lead Engagement, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Community Cloud
Focus area
Salesforce Community Cloud is better than Viafoura for
Software Failure Risk
About
Online Community Software - Salesforce.com
Audience engagement & content moderation platform to build and grow online communities
Age
1999
Financials
IPO
PRE-SEED
Business Need
Total Processes
(we found evidences for)
50
20
Total Goals
(we found evidences for)
11
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Improve stakeholder relations
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Scale best practices
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Build brand awareness
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Increase sales & revenue
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Improve brand engagement
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Improve efficiency
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Enter new markets internationally or locally
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Launch new products
- See 8 more
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Launch new products
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Establish thought leadership
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Scale best practices
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Improve digital and social presence
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve ROI
- See 5 more
Top Channels
Channels Used
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social media
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user generated content
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website
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blogs
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print media
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magazine
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chat
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newspaper
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promotions
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mobile
-
games
- See 8 more
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social media
-
user generated content
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website
-
blogs
-
print media
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magazine
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chat
-
newspaper
-
promotions
-
mobile
-
games
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
