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Salesforce Connect vs RecordSure: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Connect vs. RecordSure is based on a specific set of business needs and context. The comparison uses 1700 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Connect and RecordSure

Salesforce Connect, and RecordSure belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Connect covers Contact List Management with Mobile, Lead Management with Phone Calls, Engagement Management with Phone Calls, Collaboration, etc.

RecordSure focuses on Engagement Management, Sales Call Management with Phone Calls, Content Management with Newsletter, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Connect

Focus area

Software Failure Risk

  • low

logo RecordSure

Focus area

Software Failure Risk

  • medium

About

Data Synchronization with Salesforce Connect - Salesforce.com

Speech and Document Analytics for financial organisations and regulation-driven industries

Age

1999

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

43

32

Total Goals
(we found evidences for)

7

6

Top Processes

Evidences indicate better relative satisfaction


contact list management



engagement management

engaging and following up




workflow management


communication management

tracking & monitoring communications

sending & publishing communications




opportunity management


account management


relationship management


sales document management

contract management

proposal & quote management



social media management

social media analytics


generation of new leads


training & onboarding



sales call management


customer case management


content management


rating and review management


sales review & feedback


business development


performance management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve digital and social presence

  • See 4 more
  • Manage risk

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • newsletter

  • video

  • offline

  • point of sale

  • social media

  • LinkedIn

  • promotions

  • website

  • See 6 more
  • phone calls

  • newsletter

  • video

  • offline

  • point of sale

  • social media

  • LinkedIn

  • promotions

  • website

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting