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Salesforce Connect vs Squirro: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Connect vs. Squirro is based on a specific set of business needs and context. The comparison uses 1335 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Connect and Squirro

Salesforce Connect, and Squirro belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Connect covers Contact List Management with Mobile, Lead Management with Phone Calls, Engagement Management with Phone Calls, Collaboration, etc.

Squirro focuses on Generation Of New Leads with User Generated Content, Engagement Management, Social Media Management with Social Media, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Connect

Focus area

Software Failure Risk

  • low

logo Squirro

Focus area

Software Failure Risk

  • medium

About

Data Synchronization with Salesforce Connect - Salesforce.com

Customer Insights Platform for Enterprise Success

Age

1999

Financials

IPO

Business Need

Total Processes
(we found evidences for)

43

43

Total Goals
(we found evidences for)

7

9

Top Processes

Evidences indicate better relative satisfaction


contact list management



engagement management

engaging and following up




workflow management


communication management

tracking & monitoring communications

sending & publishing communications




opportunity management


account management


relationship management


sales document management

contract management

proposal & quote management



social media management

social media analytics


generation of new leads


training & onboarding



sales call management


customer case management


helpdesk management


lead qualification


customise loyalty program


loyalty management

customise loyalty program



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve digital and social presence

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • Grow market share

  • Launch new products

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Scale best practices

  • See 6 more

Top Channels

Channels Used

  • social media

  • phone calls

  • user generated content

  • blogs

  • review sites

  • Amazon

  • See 3 more
  • social media

  • phone calls

  • user generated content

  • blogs

  • review sites

  • Amazon

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting