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Salesforce Engage vs GMass: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Engage vs. GMass is based on a specific set of business needs and context. The comparison uses 5115 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Engage and GMass

Salesforce Engage, GMass, Ebsta, MailTrack, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Engage covers Engagement Management with E-Mail, Communication Management with E-Mail, Sales Document Management, Contact List Management with Phone Calls, etc.

GMass focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Campaign Management with E-Mail, Contact List Management with E-Mail, etc.

"Impacting one life is a success. With Health Cloud, we re ready to impact thousands of lives. " - ROBERT VAN TUYL

"It is incredibly easy to link to Google Sheets to send customized emails. The reports generated for a campaign contain very useful information that would be difficult to track without this amazing tool! " - C.Mike Lewis

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Engage

Focus area

Software Failure Risk

  • medium

logo GMass

Focus area

Software Failure Risk

  • medium

About

Sales Engagement tool to communicate effectively with the customers and understand prospect interactions

Sales engagement software providing personalized mass email service, email marketing and mail-merge services

Age

1999

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

52

60

Total Goals
(we found evidences for)

10

15

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


sales document management

proposal & quote management

contract management



contact list management


social media management

social media analytics



campaign management

campaign analytics


account management


products & pricelist management


pipeline management



workflow management


generation of new leads


conversion management


customer feedback management

measuring customer satisfaction


content management



personalized marketing


lead qualification



rating and review management






helpdesk management


lifetime value management


identify target customers


loyalty management

identify target customers


influencer marketing



outbound marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve navigation

  • Improve digital and social presence

  • Improve internal communications

  • Enter new markets internationally or locally

  • Launch new products

  • Improve brand engagement

  • See 7 more
  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • Grow market share

  • Shorten ramp up time

  • Improve efficiency

  • Improve digital and social presence

  • Reduce bounce

  • Improve brand engagement

  • Build brand awareness

  • See 12 more

Top Channels

Channels Used

  • e-mail

  • social media

  • promotions

  • website

  • phone calls

  • newsletter

  • offline

  • mass media

  • LinkedIn

  • Twitter

  • print media

  • magazine

  • on premises

  • mobile

  • mobile app

  • games

  • user generated content

  • blogs

  • chat

  • Facebook

  • video

  • Netflix

  • Instagram

  • point of sale

  • See 21 more
  • e-mail

  • social media

  • promotions

  • website

  • phone calls

  • newsletter

  • offline

  • mass media

  • LinkedIn

  • Twitter

  • print media

  • magazine

  • on premises

  • mobile

  • mobile app

  • games

  • user generated content

  • blogs

  • chat

  • Facebook

  • video

  • Netflix

  • Instagram

  • point of sale

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting