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Salesforce Engage vs SmartReach: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Engage vs. SmartReach is based on a specific set of business needs and context. The comparison uses 940 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Engage and SmartReach

Salesforce Engage, SmartReach, Ebsta, MailTrack, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Engage covers Engagement Management with E-Mail, Communication Management with E-Mail, Sales Document Management, Contact List Management with Phone Calls, etc.

SmartReach focuses on Communication Management with E-Mail, Generation Of New Leads with E-Mail, Engagement Management with E-Mail, Lead Management with E-Mail, etc.

"The biggest room in the world is room for improvement. " - Toya Gatewood

"We use SmartReach.io to scale up the sales efforts of our clients so that they can connect with more opportunities and sell their services to more brands and more agencies than they would without OnRamp and without SmartReach. " - Emmett Armstrong

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Engage

Focus area

Software Failure Risk

  • medium

logo SmartReach

Focus area

Software Failure Risk

  • medium

About

Sales Engagement tool to communicate effectively with the customers and understand prospect interactions

Sales engagement made easy with cold email outreach for sales and marketing. Auto follow-ups, Campaign warm up and more

Age

1999

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

52

29

Total Goals
(we found evidences for)

10

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


sales document management

proposal & quote management

contract management



contact list management


social media management

social media analytics



campaign management

campaign analytics


account management


products & pricelist management


pipeline management



workflow management


generation of new leads


conversion management


customer feedback management

measuring customer satisfaction


content management



training & onboarding



helpdesk management



competitive intelligence


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve navigation

  • Improve digital and social presence

  • Improve internal communications

  • Enter new markets internationally or locally

  • Launch new products

  • Improve brand engagement

  • See 7 more
  • Acquire customers

  • Reduce bounce

  • Increase sales & revenue

  • Scale best practices

  • Grow market share

  • Enhance customer relationships

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • user generated content

  • blogs

  • phone calls

  • social media

  • LinkedIn

  • Facebook

  • mass media

  • games

  • See 6 more
  • e-mail

  • user generated content

  • blogs

  • phone calls

  • social media

  • LinkedIn

  • Facebook

  • mass media

  • games

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting